636234 - Personas user counts dropped by 50% overnight on GetPersonas.com

Status: RESOLVED FIXED

(Websites Graveyard :: getpersonas.com, defect)

Description

[Deb Richardson [:dria] (plz NEEDINFO)]

I've had a number of Personas contributors notice that their user counts dropped precipitously overnight (by as much as 50% apparently).  I was wondering if there's something going on there that would explain the issue, or if there's a new bug.

Forum post where people are talking about the problem:

   https://forums.mozilla.org/addons/viewtopic.php?f=30&t=2513

Is this something the Metrics team would know about?

Comment 1

[Wil Clouser [:clouserw]]

Daniel - any ideas?

Comment 2

[Daniel Einspanjer [:dre] [:deinspanjer]]

We've been doing a bunch of shuffling of things to make room in our databases the past few days.  Pedro's team can check on this and make sure whatever got missed is fixed.

Comment 3

[Pedro Alves]

Yes - we had to put out a lot of fires this last few days. I expect on tonight's run for everything to be fixed, but we'll check in a couple of hours once the nightly stuff runs

Comment 4

[Nelson]

Data recovery is complete and everything looks good. Numbers on getpersonas.com are updated and in agreement with the database.

Please confirm and get back to us if something's still missing.

Comment 5

[Nelson]

Any feedback? Is the data ok and if so may I close the bug?

Comment 6

[Deb Richardson [:dria] (plz NEEDINFO)]

Yah, sorry I forgot to get back to this.  It looks like the data is fine now, thanks :)

Comment 7

[Nelson]

no problem :)