Closed Bug 637085 Opened 13 years ago Closed 13 years ago

Firefox hangs with unresponsive script dialog when opening Add-on manager>Get Add-ons

Categories

(Toolkit :: Add-ons Manager, defect)

x86_64
Windows 7
defect
Not set
critical

Tracking

()

VERIFIED DUPLICATE of bug 636884

People

(Reporter: sjefen6, Unassigned)

References

()

Details

(Keywords: hang)

Attachments

(1 file)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.16 (KHTML, like Gecko) Chrome/10.0.648.119 Safari/534.16
Build Identifier: 4.0b12

Firefox crashes when opening Add-on manager>Get Add-ons

Reproducible: Always

Steps to Reproduce:
1. Start firefox
2. Firefox menu>Add-ons manager (if not "Get Add-ons" is selected, click on it)
3. Crash
Actual Results:  
Firefox crashes/lockes/hangs/is not responding

Expected Results:  
Get add-ons

Attatched file.

about:buildconfig
Source

Built from http://hg.mozilla.org/mozilla-central/rev/d322a1c8537e
Build platform
target
i686-pc-mingw32
Build tools
Compiler 	Version 	Compiler flags
d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\rel-cen-w32-bld\build\build\cl.py cl 	14.00.50727.762 	-TC -nologo -W3 -Gy -Fdgenerated.pdb -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1
d;D:\mozilla-build\msys\mozilla-build\python25\python2.5.exe -O e;D:\mozilla-build\msys\builds\moz2_slave\rel-cen-w32-bld\build\build\cl.py cl 	14.00.50727.762 	-GR- -TP -nologo -Zc:wchar_t- -W3 -Gy -Fdgenerated.pdb -wd4800 -DNDEBUG -DTRIMMED -Zi -Zi -UDEBUG -DNDEBUG -GL -wd4624 -wd4952 -O1
Configure arguments

--enable-application=browser --enable-update-channel=beta --enable-update-packaging --enable-jemalloc --enable-tests --enable-official-branding
Attached file Stacktrace
Severity: normal → critical
Keywords: hang
Summary: Firefox crashes when opening Add-on manager>Get Add-ons → Firefox hangs with unresponsive script dialog when opening Add-on manager>Get Add-ons
Version: unspecified → Trunk
This is most likely a dupe of bug 636884
I have been having this same issue today, on B12 and the nightly B13pre, even with add-ons disabled.
Works for Me on:
Mozilla/5.0 (Windows NT 6.1; rv:2.0b12) Gecko/20100101 Firefox/4.0b12

*Note: Maybe it's CPU related. In my case the CPU usage increases (to 60%) when entering AddOns but does not hang.
Using the most recent nightly, I still have the same problem. CPU is dual-core 3.2GHz, and I have 8GB RAM. Only one CPU core gets 80-90% usage, the rest of the system doesn't get stuck, only Minefield does.

Interestingly, it seems it freezes while loading data from the AMO site (url shows up in bottom-left corner). It seems like the other add-on pages are working, because for the first couple of seconds I can navigate to them and see their content, but they then freeze. If I leave the Get Add-Ons tab selected, it freezes, usually before displaying any content. It feels like the AMO web content is freezing on the Get Add-Ons tab and taking down the rest of the browser with it, as opposed to one of the other add-on tabs being the source of the problem, but I can't be certain.
Component: General → Add-ons Manager
Product: Firefox → Toolkit
QA Contact: general → add-ons.manager
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → VERIFIED
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