User-Agent: Mozilla/5.0 (Windows NT 6.1; rv:2.0b12) Gecko/20100101 Firefox/4.0b12 Build Identifier: Mozilla/5.0 (Windows NT 6.1; rv:2.0b12) Gecko/20100101 Firefox/4.0b12 We use Kayako helpdesk system (3.60 version) and in the ticket view you have a list of tickets with a quicktip mouse over when you hover over the ticket icon. As soon as this quicktip displays beyond bottom end of page the vertical scrollbars appear/disappear making the page and quicktip unreadable. Reproducible: Always Steps to Reproduce: 1. Open Kayako helpdesk 2. Hover over ticket icon in list 3. Page jumps up and down wildly Expected Results: I recall Firefox4b11 was OK and there was no jumping of the page. unfortunately there is no online demo of the Kayako system where you can repro this issue. I can provide a screen video if needed.
Could you provide a public test case or maybe a screen cast for this issue Thanks
Could not Reproduce on: Mozilla/5.0 (Windows NT 6.1; rv:2.0b13pre) Gecko/20110228 Firefox/4.0b13pre *Note: Can you attach a screen video?
Video is linked here as I can not upload larger than 2mb: http://www.schiferli.de/2011-03-01_1741.swf
dicks, the URL you provided results in "404 - Document not found" for me.
If it is not reproduceable anymore you can close the bug.
I will do, right now it is still happening
> I recall Firefox4b11 was OK and there was no jumping of the page. That's odd, can you test beta 11 again? ftp://ftp.mozilla.org/pub/firefox/releases/4.0b11/ Thanks for the screen video. I can see what the problem is, but I think the layout in Firefox is correct - it adds a scrollbar to the viewport to allow for the "quicktip" to be scrolled into view. Adding a scrollbar narrows the width for the table causing the text in some table cells to spill over to the next line, causing the table row to be taller. What do you think we should be doing differently? How do other browsers handle this page?
I tried with the RC1 build and the issue is not happening anymore. Seems a bug in the b12 builds. Will add more news should I see this happening again.
Ok, resolving as worksforme for now then.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → WORKSFORME
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