Closed Bug 637581 Opened 13 years ago Closed 2 years ago

subscribed folders / maps do not show

Categories

(MailNews Core :: Networking: IMAP, defect)

x86_64
Windows 7
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 800035

People

(Reporter: as, Unassigned)

References

(Depends on 1 open bug)

Details

(Whiteboard: [has protocol logs])

Attachments

(1 file)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; nl; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; nl; rv:1.9.2.13) Gecko/20101207 Lightning/1.0b2 Thunderbird/3.1.7

I have 4 IMAP accounts setup in TB, all within the same domain.
I have defined specific maps for Concepts, Sent, Trash and Spam on my mail server.
I have set these maps in the settings of each mail account in TB.
I have subscribed to all maps.
Now I restart TB and some maps (randomly, but never Inbox or the first account) are gone, in the activity manager console i can read that the disappeard maps are deleted, but lukily for me, they are not. When i refresh the subscriptions again, they will appear again.
It also does not matter if there are mails within the map.


Reproducible: Always

Steps to Reproduce:
1. Setup multiple IMAP accounts
2. Set all maps by hand
3. Restart TB
Actual Results:  
See details

Expected Results:  
See details

See details
Summary: maps do not show → subscribed folders / maps do not show
The problem seems to be solved with version:

Mozilla/5.0 (Windows; U; Windows NT 6.1; nl; rv:1.9.2.15) Gecko/20110303 Lightning/1.0b2 Thunderbird/3.1.9

I will watch it for another week before i confirm it solved.

wkr,

Harold van Aarsen
Sorry to tell, but map still disappear and appear when the like.

I found some extra info:
In the error console i found this:
Fout: An error occurred updating the cmd_delete command: TypeError: controller.isCommandEnabled is not a function
Bronbestand: chrome://global/content/globalOverlay.js
Regel: 86
Can we get an imap log as described at https://wiki.mozilla.org/MailNews:Logging ?
(In reply to comment #3)
> Can we get an imap log as described at
> https://wiki.mozilla.org/MailNews:Logging ?

I have created the batch file as in the help.
Execute the batch file.
Wait until Thunderbird was done.
Close Thunderbird

Missing were several maps of Beheer and Familie.
Component: Folder and Message Lists → Networking: IMAP
Product: Thunderbird → MailNews Core
QA Contact: folders-message-lists → networking.imap
Whiteboard: [has protocol logs]
Depends on: 800035
Looking at the log files, this is a gmail account. All of the folders that are disappearing are 'maps' of the special use folders that are returned by the XLIST command. I suspect the reason that they are disappearing is that the maps are selected in the account manager for Drafts, Trash, Junk and Sent. When XLIST runs, it deletes those items in favor of the [Gmail]/xxxxxx folders returned by XLIST.

My idea to fix this is in bug 800035.
Removing myslef on all the bugs I'm cced on. Please NI me if you need something on MailNews Core bugs from me.
Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → DUPLICATE
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