638692 - can't use Feedback on Firefox4 beta - get CSRF Protection Error

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Becky]

User-Agent:       Mozilla/5.0 (Windows NT 6.0; rv:2.0b12) Gecko/20100101 Firefox/4.0b12
Build Identifier: Mozilla/5.0 (Windows NT 6.0; rv:2.0b12) Gecko/20100101 Firefox/4.0b12

Can't send or use Feedback feature of Firefox 4 beta - it will not send/connect - get CSRF Protection Error but cookies are enabled (by default)

Reproducible: Always



Expected Results:  
I expect to be able to send Feedback as this is a beta-test version I have installed

Comment 1

[Matthias Versen [:Matti]]

Do you blocked/disabled cookies ?

Comment 2

[Jim Allen]

I have this same issue.  All cookies are enabled and kept until they expire
Firefox version 4.0rc downloaded 10Mar2011
Windows 7 Enterprise.

Comment 3

[bill lalonde]

I am seeing this problem on the official release (not BETA).

Comment 4

[Ed Morley [:emorley]]

Reporter, please can you confirm whether this issue still occurs using Firefox 4.0.1 (http://www.mozilla.com/firefox/new/) or higher, in Firefox safe mode (http://support.mozilla.com/kb/Safe+Mode) and/or with a clean profile (http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile). Ideally, also check using the latest nightly: http://nightly.mozilla.org/

If this issue no longer occurs, please close as "Resolved Worksforme".

It it in fact still occurs, please provide as much extra information as possible, including what versions tried, whether safe mode/new profile tested etc. Thanks! :-)

(Template reply to inactive UNCO bugs; also setting closemedate for 2 weeks time, given lack of activity).

Comment 5

[bill lalonde]

I was seeing this issue on the official 4.0 release (not the Beta). After a subsequent upgrade 4.0.1, I am no longer seeing this problem. Appears to work for me now. I am not the original reporter. Thanks.