Adobe Flash reader will not work on Firefox but works on Safari

RESOLVED WORKSFORME

Status

()

Firefox
General
RESOLVED WORKSFORME
7 years ago
7 years ago

People

(Reporter: semra3, Unassigned)

Tracking

Trunk
Other
Windows Vista
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Windows NT 6.0; rv:2.0b12) Gecko/20100101 Firefox/4.0b12
Build Identifier:  Firefox/4.0b12

I have uninstalled Firefox and reinstalled it and did the same for Adobe Flash Reader several times and I can't get Adobe to work. I downloaded Safari and it works with this. I use Firefox and when I get something I can't read I have to open Safari and then I can open it and read it. I have used Firefox for several years because it is the best for safety and all of a sudden Adobe won't work

Reproducible: Always

Comment 1

7 years ago
Are you referring to Flash or Reader? What site does it occur on?

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

Does the issue occur with the latest nightly? http://nightly.mozilla.org/
Version: unspecified → Trunk
(Reporter)

Comment 2

7 years ago
Flash Player is what won't work. It used to work and al of asudden it won't anymore.

Comment 3

7 years ago
Please address the other questions:

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

Does the issue occur with the latest nightly? http://nightly.mozilla.org/

What version is reported if you go to http://www.adobe.com/software/flash/about/

Comment 4

7 years ago
Any update? Please answer the questions in comment 3

Comment 5

7 years ago
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → WORKSFORME
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