Open Bug 639233 Opened 13 years ago Updated 2 years ago

User reporting high memory use with FF4

Categories

(Firefox :: General, defect)

x86_64
Windows XP
defect

Tracking

()

People

(Reporter: jrconlin, Unassigned)

Details

Received the following complaint:
"==
I was talking about working set memory on Twitter. Firefox 4 is using 774MB tonight, with no more heavy use than I put Firefox 3 under and never saw this kind of usage after half a day.

http://img850.imageshack.us/img850/9395/ff4memory.png

That's after running since 8am, with no more than 5 tabs running at a time. Mostly from Newsvine.com (regular posting and interaction), Gmail (as an "app" tab), and a few other transient tabs (HuffPost, NYTimes, Google News, etc).

If you'd like more detailed information, let me know what you need and I'll get it.

=="
User is Paul Tenny
pwtenny@gmail.com

Some additional info regarding his platform:

"==
OS: Windows XP, Service Pack 2.

Extensions enabled:
  Adblock Plus 1.3.3
  Greasemonkey 0.9.1
  Java Quick Starter 1.0
  Mozilla Archive FOrmat 1.0b3.0
  Pearl Crescent Page Saver Basic 2.6.1
  Sothink Web Video Downloader for Firefox 6.1
  YSlow 2.1.0

Extensions disabled (some because they aren't compatible with Firefox 4, some because I don't use them):
  bit.ly preview 1.272
  Digg Toolbar for Firefox 2.0.2
  Firebug 1.6.2
  Google Desktop Indexer 5.9.0911
  OneClick YouTube Downloader 1.0.4
  RECAP 0.8.1
  SearchStatus 1.36
  TVU Web Player 2,5,3,1

Plugins:
  Adobe Acrobat 9.4.2.220
  Google Earth Plugin 1.0.0.1
  Google Talk Plugin 1.7.1.0
  Google Talk Plugin Video Accelerator 0.1.43.4
  Google Update 1.2.183.39
  Hulu Desktop 0.9.14.1
  Java Deployment Toolkit 6.0.210.7
  Java(TM) Platform SE 6 U21 6.0.210.7
  Microsoft(R) DRM 9.0.0.3250 ("DRM Store Netscape Plugin", and "DRM Netscape Network Object")
  Octoshape Streaming Services 20000.9.928.0
  Shockwave Flash 10.2.152.32
  Silverlight Plug-In 4.0.50917.0
  TVU Web Player for Firefox 2.5.3.1
  Veetle TV Core 0.9.18.0
  Veetle TV Player 0.9.18.0
  Windows Media Player Plug-in Dynamic Link Library 3.0.2.629

The current profile is not new, it was created when I built this machine on 2009-06-26. Whatever the latest version of Firefox 3 was on that date, that's the version that created this profile.

Here's the output of about:memory:

Overview
     
Memory mapped:
488,636,416
         
Memory in use:
364,301,300
   
Other Information
     
Description    Value

malloc/allocated 364,305,148
malloc/mapped 488,636,416
malloc/committed 425,103,360
malloc/dirty 1,499,136
win32/privatebytes 460,718,080
win32/workingset 472,268,800
js/gc-heap 126,877,696
js/string-data 7,026,362
js/mjit-code 9,228,952
storage/sqlite/pagecache 32,058,912
storage/sqlite/other 1,667,864
gfx/d2d/surfacecache 0
gfx/d2d/surfacevram 0
gfx/surface/win 322,091,269
images/chrome/used/raw 0
images/chrome/used/uncompressed 533,711
images/chrome/unused/raw 0
images/chrome/unused/uncompressed 0
images/content/used/raw 5,457,727
images/content/used/uncompressed 712,946
images/content/unused/raw 11,399
images/content/unused/uncompressed 20,176
layout/al l8,023,281
layout/bidi0gfx/surface/image 5,904
shmem/allocated 1,413,120
shmem/mapped 1,413,120
content/canvas/2d_pixel_bytes 876,060

It's lower than the 700MB+ that it was a few hours ago because I restarted the browser, but it's only been running three hours.

If you'd like me to disable any or all of those extensions and see what happens, I'd be happy to. Just let me know.
=="
Please ignore the previous comment. It was applied to the wrong bug.
Severity: normal → S3
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