639297 - Back button stops short

Status: RESOLVED DUPLICATE of bug 638657

(Plugins Graveyard :: McAfee AV, defect)

Description

[al]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15

The back button will not bring me back to the first page opened in a browsing session. It will only bring back to the page following it. As an example, I open yahoo.com in a new tab and then click a link to a news article on Libya and then click a link to an article on the international space station. Now if I use the back button to go back to yahoo.com I can only go back to the article on Libya.

Reproducible: Always

Steps to Reproduce:
1.open link in new tab
2.click a link taking you away from the original site
3.click a link taking you away from that site
4.Try to get back to the original link opened in the tab.
Actual Results:  
You can only get back to the site following the original site.

Expected Results:  
Get back to the original site opened in the tab.

Comment 1

[Ed Morley [:emorley]]

Does this happen on all sites, or just Yahoo? 

Could you see if the issue occurs if using Firefox in safe mode:
http://support.mozilla.com/kb/Safe+Mode

How about with a new, empty profile?
http://support.mozilla.com/kb/Basic+Troubleshooting#w_make-a-new-profile

Comment 2

[al]

It happens on all sites. I just used yahoo as an example. New

Comment 3

[al]

Sorry, hit enter by mistake. New tab, navigate away from it and you cannot return to the original site. You can only get to second site visited.

Comment 4

[Ed Morley [:emorley]]

Works for me using Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b13pre) Gecko/20110303 Firefox/4.0b13pre ID:20110303122446

Please try the rest of the advice in comment 1.

Comment 5

[al]

Sorry, didn't notice the advice. The problem goes away in safe mode. I disabled my extensions and determined that it was McAfee siteadvisor extension that was causing the problem. Thanks for the help.

Comment 6

[Ed Morley [:emorley]]

Thanks for the confirmation.

McAfee are working on an updated version of their Site Advisor extension, to prevent the issues it causes with Firefox.

To help work out what versions of the extension don't work (so the broken versions can be blocked), it would be useful to know what version you are using.

Please can you go to the page "about:support" (type it without quotes in the address bar) and paste the contents of the extension section as a reply here.

Thanks!

Comment 7

[al]

I have already uninstalled it. However, I checked the update for the extension prior to removing it and it said I had the latest version. If I download load it the version is named 3.3.1.119 in the download file name.

Comment 8

[Ed Morley [:emorley]]

Reopening since now in the McAfee section, so something for them to sort out.