639387 - Full screen back - F11 - Does not work

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[marcelo]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-BR; rv:1.9.2.13) Gecko/20101203 AskTbFXTV5/3.9.1.14019 Firefox/3.6.13 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-BR; rv:1.9.2.13) Gecko/20101203 AskTbFXTV5/3.9.1.14019 Firefox/3.6.13 (.NET CLR 3.5.30729)

Hi,

When i press F11 to get back from full to normal screen,... it does not work.

Reproducible: Always

Steps to Reproduce:
1.F11 - Full screen is ok.
2.F11 - trying to go to normal screen....
3..... forefox keeps full screen
Actual Results:  
1.F11 - Full screen is ok.
2.F11 - trying to go to normal screen....
3..... forefox keeps full screen

Expected Results:  
.. nothing.

Comment 1

[Ed Morley [:emorley]]

Could you see if the issue occurs if using Firefox in safe mode:
http://support.mozilla.com/kb/Safe+Mode

How about with a new, empty profile?
http://support.mozilla.com/kb/Basic+Troubleshooting#w_make-a-new-profile

Also, your useragent contains AskTbFXTV5/.... which a cursory google search suggests might be malware related. Please install an antivirus if you do not already use one, just in case. eg:
http://www.microsoft.com/security_essentials/

Comment 2

[Ed Morley [:emorley]]

Hmm might have spoken too soon, that user agent string might be a result of the Ask Toolbar. Still pseudo spyware/shouldn't be messing with your user agent really & an antivirus scan doesn't hurt, so I'd still do it anyway.