640059 - Nothing response and after dowload of beta 4, bugs on Firefox 3

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Bastain Philippe]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; fr; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15 ( .NET CLR 3.5.30729; .NET4.0E)
Build Identifier: 

I've just dowload the Beta 12 of Firefox 4.
Didn't uninstal Firefox 3.
Launch the Beta, and nothing work ( mouse, shorcuts... except for the scroll of my pad, who made me think I'm on my firefox window for sure ).
Need to check my process ( ctrl+alt+sup ) to close Firefox in it after closing the Beta.
( down, minimise and close button works ). 

Get back to Firefox 3 and then, my interface has change ( home button on the right like in the beta 4, before it wased on the left ...

When Firefox 3 is using, launch beta 4 open me a new firefox 3 browser.

Reproducible: Always

Steps to Reproduce:
1.Launch firefox 4, nothing respond.
2.Close it, try to laucnch it again, didn't work, need to close it on my process.
3.Launch firefox 4 nothing respond.
Actual Results:  
Continue like this again and again.

Expected Results:  
...

...

Comment 1

[Tim (fmdeveloper)]

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

Does the issue occur with the latest nightly? http://nightly.mozilla.org/

Comment 2

[Bastain Philippe]

In safe mode, I'm able to clean my firefox 3 theme after reseting all my parameters.

I launch now firefox 4, and then there is some few change.
My persona's gone with that I've effect on safe mode, I lost the start page of mozilla, it's going directly to ( http://www.downloadhelper.net/ ) starting page, in a middle of a blanck page and google mozilla start page on it right.

Then it's looking like safe mode didn't clean everything on firefox.

I'm able to navigate on my page, I close the blanck one and the downloadhelper one, and on Google, I'm able to search for a request before ... nothing respond again, and now, hide, minimize and close button didn't respond to.

Close Firefox on my process, then launch Firefox 3, and again it's llooking like my Firefox 4 look, with home on the right side of the page.

I will look now for make a new profile.

Comment 3

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue? Any update?

Comment 4

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question