Closed
Bug 640104
Opened 15 years ago
Closed 15 years ago
Firefox always crashes on startup, even in safe mode [@ nsCharsetConverterManager::GetUnicodeEncoder(char const*, nsIUnicodeEncoder**) ]
Categories
(Core :: Internationalization, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: sixtimesseven.42, Assigned: smontagu)
Details
(Keywords: crash, Whiteboard: [bugday-2011-05-06])
Crash Data
User-Agent: Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-US) AppleWebKit/534.13 (KHTML, like Gecko) Chrome/9.0.597.107 Safari/534.13
Build Identifier: 20110303024323
The crash first happened while logging in to a certain website. Now it always crashes on startup. I have tried the following things and none have helped:
1) starting in safe mode
2) checking all options on safe mode start (like deleting bookmarks, deleting extensions..)
3) rm -rf ~/.mozilla/firefox ~/.mozilla/extensions
The crash report is here: https://crash-stats.mozilla.com/report/index/f12fb6e2-a1bd-4b38-bf9d-00a802110308
PS: I am running firefox in a 32bit chroot on a 64 bit OS.
Reproducible: Always
Steps to Reproduce:
I did not do anything specific (like install a plugin or upgrade flash). It just started happening.
Comment 1•15 years ago
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0 @0x10011
1 libxul.so nsCharsetConverterManager::GetUnicodeEncoder nsTString.h:491
2 libxul.so nsCharsetConverterManager::GetUnicodeDecoder intl/uconv/src/nsCharsetConverterManager.cpp:242
3 libxul.so nsCharsetConverterManager::GetUnicodeDecoder intl/uconv/src/nsCharsetConverterManager.cpp:242
4 libxul.so nsConverterOutputStream::Init intl/uconv/src/nsConverterOutputStream.cpp:72
5 libxul.so nsExceptionManager::SetCurrentException nsCOMPtr.h:640
6 libxul.so XPCWrappedNative::CallMethod js/src/xpconnect/src/xpcwrappednative.cpp:2722
7 libxul.so XPCCallContext::~XPCCallContext js/src/xpconnect/src/xpccallcontext.cpp:422
8 libxul.so nsScriptSecurityManager::CheckPropertyAccessImpl nsTSubstring.h:360
9 libxul.so XPCCallContext::~XPCCallContext js/src/xpconnect/src/xpccallcontext.cpp:363
Assignee: nobody → smontagu
Component: General → Internationalization
Keywords: crash
Product: Firefox → Core
QA Contact: general → i18n
Summary: Firefox always crashes on startup, even in safe mode → Firefox always crashes on startup, even in safe mode [@ nsCharsetConverterManager::GetUnicodeEncoder(char const*, nsIUnicodeEncoder**) ]
Version: unspecified → Trunk
Comment 2•15 years ago
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The Crash Report says Firefox 3.6.15. Are you able to reproduce the problem with Firefox 3.6.17 or 4.0.1?
http://www.mozilla.com/en-US/firefox/all.html
If you temporarily move away the folder ~/.mozilla/extensions/{972ce4c6-7e08-4474-a285-3208198ce6fd} (if it exists), does that make the crash go disappear?
Whiteboard: [bugday-2011-05-06]
Updated•15 years ago
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Crash Signature: [@ nsCharsetConverterManager::GetUnicodeEncoder(char const*, nsIUnicodeEncoder**) ]
Comment 3•15 years ago
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sixtimesseven.42, you haven't responded, so this is being closed. (see comment 2)
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
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Description
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