Closed Bug 640104 Opened 15 years ago Closed 15 years ago

Firefox always crashes on startup, even in safe mode [@ nsCharsetConverterManager::GetUnicodeEncoder(char const*, nsIUnicodeEncoder**) ]

Categories

(Core :: Internationalization, defect)

x86
Linux
defect
Not set
critical

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: sixtimesseven.42, Assigned: smontagu)

Details

(Keywords: crash, Whiteboard: [bugday-2011-05-06])

Crash Data

User-Agent: Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-US) AppleWebKit/534.13 (KHTML, like Gecko) Chrome/9.0.597.107 Safari/534.13 Build Identifier: 20110303024323 The crash first happened while logging in to a certain website. Now it always crashes on startup. I have tried the following things and none have helped: 1) starting in safe mode 2) checking all options on safe mode start (like deleting bookmarks, deleting extensions..) 3) rm -rf ~/.mozilla/firefox ~/.mozilla/extensions The crash report is here: https://crash-stats.mozilla.com/report/index/f12fb6e2-a1bd-4b38-bf9d-00a802110308 PS: I am running firefox in a 32bit chroot on a 64 bit OS. Reproducible: Always Steps to Reproduce: I did not do anything specific (like install a plugin or upgrade flash). It just started happening.
0 @0x10011 1 libxul.so nsCharsetConverterManager::GetUnicodeEncoder nsTString.h:491 2 libxul.so nsCharsetConverterManager::GetUnicodeDecoder intl/uconv/src/nsCharsetConverterManager.cpp:242 3 libxul.so nsCharsetConverterManager::GetUnicodeDecoder intl/uconv/src/nsCharsetConverterManager.cpp:242 4 libxul.so nsConverterOutputStream::Init intl/uconv/src/nsConverterOutputStream.cpp:72 5 libxul.so nsExceptionManager::SetCurrentException nsCOMPtr.h:640 6 libxul.so XPCWrappedNative::CallMethod js/src/xpconnect/src/xpcwrappednative.cpp:2722 7 libxul.so XPCCallContext::~XPCCallContext js/src/xpconnect/src/xpccallcontext.cpp:422 8 libxul.so nsScriptSecurityManager::CheckPropertyAccessImpl nsTSubstring.h:360 9 libxul.so XPCCallContext::~XPCCallContext js/src/xpconnect/src/xpccallcontext.cpp:363
Assignee: nobody → smontagu
Component: General → Internationalization
Keywords: crash
Product: Firefox → Core
QA Contact: general → i18n
Summary: Firefox always crashes on startup, even in safe mode → Firefox always crashes on startup, even in safe mode [@ nsCharsetConverterManager::GetUnicodeEncoder(char const*, nsIUnicodeEncoder**) ]
Version: unspecified → Trunk
The Crash Report says Firefox 3.6.15. Are you able to reproduce the problem with Firefox 3.6.17 or 4.0.1? http://www.mozilla.com/en-US/firefox/all.html If you temporarily move away the folder ~/.mozilla/extensions/{972ce4c6-7e08-4474-a285-3208198ce6fd} (if it exists), does that make the crash go disappear?
Whiteboard: [bugday-2011-05-06]
Crash Signature: [@ nsCharsetConverterManager::GetUnicodeEncoder(char const*, nsIUnicodeEncoder**) ]
sixtimesseven.42, you haven't responded, so this is being closed. (see comment 2)
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
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