User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:188.8.131.52) Gecko/20110303 Firefox/3.6.15 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:184.108.40.206) Gecko/20110303 Firefox/3.6.15 When I open a web page that has a video played with flash player it resets my computer. I haven't reinstaled thinking that this could be a problem, and if it is I may be able to help. Please confirm as soon as possible. Reproducible: Always Steps to Reproduce: 1. Open Mozilla 2. Open a web page that has a video played with flash player and play the video(for example youtube) Actual Results: The computer resets Expected Results: The video should be played normally, no error should occur System info: - Microsoft Windows XP Professional(5.1 build 2600) - Language English - Processor AMD Athlon(tm) 2,4 GHz - Memory - 1024 MB RAM - Video - ASUS EAH2400 Series 512 MB, driver : ati2dvag.dll Plugins: - Adobe Acrobat 10.0.1.434 - Google Update 220.127.116.11 - Java Deployment Toolkit 18.104.22.168 - Java(TM) Platform SE 6 U23 22.214.171.124 - Microsoft Office 2003 11.0.8161.0 - Microsoft DRM 126.96.36.19903 - Mozilla Default Plug-in 188.8.131.52 - Shockwave Flash 10.2.152.32 - Silverlight Plug-in 3.0.40818.0 - Winamp Application Detector 184.108.40.20691 - Windows Media Player Plug-in Dynamic Link Library 220.127.116.119 - Windows Presentation Fundation 3.5.30729.1 - Yahoo Application State Plugin 18.104.22.168 Theme: - Default Extensions: - Conduit Engine 22.214.171.124 - Java Console 6.0.23 - Java Quick Starter 1.0 - Microsoft .NET Framework Assistant 1.0(but is not compatible with current version) - pdfforge Toolbar 4.1 - Skype extension 126.96.36.19906(not compatible with current version) - Softonic-Eng7 Community Toolbar 188.8.131.52 - Widgi Toolbar Platform 4.1 (Only menu Bar, navigation toolbar and Bookmarks toolbar are selected for display) Flash player 10.0.32.18 For more information please contact me, if it is not a bug of your product please contact me. Thank you
I'm sorry but we are not the support and a windows reset/Blue Screen can not be caused by a bug in Firefox. Firefox can only trigger the bug in one of your installed drivers, hardware or the OS. I would start to update your graphic card drivers
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INVALID
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