User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:18.104.22.168) Gecko/20110303 Firefox/3.6.15 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:22.214.171.124) Gecko/20110221 Thunderbird/3.1.8 If a sender requests to be notified when the email is read and sending the receipt fails (e.g. because of a dropped connection or misconfigured SMTP settings), there is no way to resend the receipt. Reproducible: Always Steps to Reproduce: 1. Receive an email requesting a return receipt. 2. Send receipt with bad SMTP settings or no connection. Actual Results: Dialog appears saying that sending a message failed (expected). Prompt for sending a receipt disappears and there is no way to bring it back or send a receipt through alternate means. Expected Results: Either a pop-up dialog should appear notifying the user that sending the receipt failed (not just a generic SMTP failure notice) and prompt the user to try again or a bar notification should reappear with that message and give the option to try again.
Component: General → Mail Window Front End
QA Contact: general → front-end
If sending a receipt fails because of a complaint about the return address, Thunderbird 8.0 does have buttons for "Ignore" and "Send Return Receipt" in the message's toolbar, but I haven't tried whether these appear with bad SMTP settings or no connection (the same buttons SHOULD appear in those cases).
Windows 7 Ultimate SP 1 (x64) Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.2.1 View > Layout > Wide View Protocols: POP3 and SMTP My primary E-mail account is experiencing server problems. In sending a message, I often (not always) get an error popup that says either that the SMTP server timed out or that the connection to the SMTP server was lost. On receiving an E-mail message, an SMTP failure during the attempt to send a return receipt results in the buttons for sending the receipt to be lost. Yes, I tried viewing the message in Safe Mode; and the option to send the receipt cannot be found.
Status: UNCONFIRMED → NEW
Component: Mail Window Front End → Message Reader UI
Ever confirmed: true
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