Closed Bug 640722 Opened 13 years ago Closed 3 years ago

Firefox GUI not usable after switch from Intel Mobile to ATI Graphics

Categories

(Core :: Graphics, defect)

x86_64
Windows 7
defect
Not set
major

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: cperrin88, Unassigned)

References

()

Details

(Whiteboard: [platform-rel-Intel])

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0

I have a Laptop with two graphic cards. When I switch from power saving mode, which uses the "Mobile Intel(R) 4 Series Express Chipset Family" to the normal mode with a "ATI Mobility Radeon HD 4330", the GUI elements partially freeze or the website starts to to repeat itself (See link). After Switching back to the Intel graphics it works again. It doesn't happen while switching from ATI to Intel.

Reproducible: Always

Steps to Reproduce:
1. Switch from Intel to ATI graphics
2. Scroll
Actual Results:  
You see repeating patterns and a stuck GUI


The driver of the ATI card cannot be updated because it's a special version.
Disabling the hardware acceleration in FF is a workaround for you
Component: General → Graphics
Product: Firefox → Core
QA Contact: general → thebes
Version: unspecified → Trunk
cperrin88, do you still see this issue?  (I had hung when switching from nvidia GPU to intel on board)
Flags: needinfo?(cperrin88)
I don't have the device to test it anymore
Flags: needinfo?(cperrin88)
Whiteboard: [platform-rel-Intel]
platform-rel: --- → ?
platform-rel: ? → ---

Marking this as Resolved > Incomplete since the device used for testing is not available.
Feel free to re-open it if it's not the case and the issue is still relevant.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
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