640817 - page-back and page-forward buttons inoperative

Status: RESOLVED INCOMPLETE

(Firefox :: Tabbed Browser, defect)

Description

[Paul OBrien]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.15) Gecko/20110303 www.google.com
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.15) Gecko/20110303 www.google.com

As of this evening, my page-back and page-forward navigation buttons, as well as the corresponding buttons on my mouse, are completely inoperative for every page I open in Firefox.  Had an update yesterday -- any connection?  Needless to say, if this doesn't get sorted, it's goodbye Firefox.

Reproducible: Always

Comment 1

[Srinivas]

Please give complete information on the bug
https://developer.mozilla.org/en/Bug_writing_guidelines

Comment 2

[Paul OBrien]

I'm using Firefox 3.6.15 -- there was an update yesterday. I went online for the first time after the update this morning around 03:00 ET.  The navigation buttons for page-back and page-forward were gray and inoperative. The page-back button on my mouse did not work either.  Specifically, if I opened reddit, let's say, and went to a listing, I was stuck there and could not get back to the main reddit page.  This was, and still is (16:00 ET), the behavior for all sites that involve this kind of navigation -- huffpost, bbc, etc.  I have not installed any new add-ons.  All other browsers work fine -- IE, Chrome, etc.  On this computer, I'm running windows xp -- no computer problems.  I'm on broadband, insightbb in Louisville, KY -- no apparent problems there either.  On another computer today, running windows 7, Firefox seemed to be working normally -- I don't thing Firefox has updated yet on this other computer.  That's about all I can tell you, unless you have specific questions.

Comment 3

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Paul, can you please check in Safe Mode? (http://support.mozilla.com/en-US/kb/Safe%20Mode)

Comment 4

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue? Have you tried safe mode or a new profile?

Comment 5

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.