when installed nothing responds so unable to use this version

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
critical
RESOLVED INCOMPLETE
7 years ago
3 years ago

People

(Reporter: Garry, Unassigned)

Tracking

3.6 Branch
x86
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0C)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0C)

after installing v4 nothing responds when trying to browse and i am constantly asked to install the same thing over and over (firefox 4 rc 1.exe). everything looks as if it is there as far as the previous version showed but nothing, that is clicked on to open, actually does anything.

Reproducible: Always

Steps to Reproduce:
1.installed software
2.rebooted pc
3.tried to use browser
Actual Results:  
once i actually managed to get into my email account then everything froze. i removed v4 and reinstalled everything previously set up. this works fine. reinstalled v4 and nothing works. this was repeated several times and each time i downloaded a new version of the browser so i was not using the same version each time.

Expected Results:  
i expected the browser to allow the same access as the previous one but to look a little different
Please try http://support.mozilla.com/en-US/kb/Safe+Mode

Updated

7 years ago
Version: unspecified → 3.6 Branch

Comment 2

3 years ago
Garry has not repleid to comment 1.

If you still see a problem please update the bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.