Closed Bug 641206 Opened 14 years ago Closed 12 years ago

Copy edits to FAQ pages

Categories

(Websites :: donate.mozilla.org, defect)

Product:
Websites
Component:
donate.mozilla.org
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: chelsea, Unassigned)

References

(Blocks 1 open bug,
URL
)

Details

Attachments

(1 file, 1 obsolete file)

Updated Join Mozilla FAQ
4.04 KB, text/rtf
Details
http://join.mozilla.org/faq.en.html and http://join.mozilla.org/faq.de.html EN Under - when I join Mozilla what happens to my data?, please change: For more information, check out our terms of service and privacy policy. to For more information, check out our privacy policy. DE Under - Was passiert mit meinen Daten, wenn ich bei Mozilla mitmache?, please change Weitere Informationen finden Sie in unseren Nutzungsbedingungen und in der Datenschutzerklärung. to Weitere Informationen finden Sie in unseren in der Datenschutzerklärung. On both pages please update the e-mail address to: askjoin@mozilla.org from join@mozilla.org Copying in Stas so he can update the l10n strings.
David - as we haven't sorted out the update process for this site, can you let me know if join.mozilla.org is something that you can update, like Mozilla.org?
No, I don't have access to join.mozilla.org. I don't thin Paul does either -- CC'ing him to confirm. In the short-term you can check with Jabba since he made the initial check-in to join.mozilla.org. Longer term we can figure out who else should have access.
(In reply to comment #2) > No, I don't have access to join.mozilla.org. I don't thin Paul does either -- > CC'ing him to confirm. > > In the short-term you can check with Jabba since he made the initial check-in > to join.mozilla.org. Longer term we can figure out who else should have > access. I do not have access to join.mozilla.org.
Guess I'm talkin' to Jabba then. :) Jabba, how can we make the copy changes above in a way that's easy for you to implement?
To get the changes to production, simply have them committed to the svn repository that we are running and file an IT bug requesting an update with the instructions to "svn up in the root directory, then svn up in the locale directory and run compile-po.sh" or whatever the specific instructions are. Any changes to .htaccess that are needed will need to be noted in the bug as well.
Okay. I understood about 10% of that :), so I'll connect with David (who hopefully understands more) and get that ready for you.
To clarify: Either David or I can update files that end up on Join Mozilla. They're simply in the staging branch of mozilla.org's SVN. Next step is to update the locales, and finally if / when we're ready to push, a bug will need to be filed with IT.
Adding in Ryan so he's copied on all the Join Mozilla bugs.
The Join FAQ needs a minor edit. Current: Q - How will my data be used? A - By signing up for the Join Mozilla program, your data will only be used by Mozilla (and its service providers). You will only receive information Mozilla related information. Change to: You will only receive Mozilla-related information. Thanks in advance for making the change. Heather L.
Blocks: 649698
IMPORTANT FAQ Updates (Please also fix the typo request posted to this bug on April 5, 2011) Why should I become an official Mozilla supporter? Firefox is developed by Mozilla — a non-profit organization dedicated to keeping the Web safe and accessible for everyone, everywhere. Join Mozilla gives you a chance to support the organization you love, and be a part of something even more powerful — a global movement working to build a better Internet. We don't have shareholders. Or a fancy stock abbreviation. We answer only to you. And we need your help. Be part of the movement, to help us help the Web. Join Mozilla here (https://donate.mozilla.org/page/contribute/protect-the-web) and start protecting the Web today! As a supporter, you'll have a backstage pass to the work our community does every day. You'll receive regular content tailored for you, be among the first to learn about new products and programs, and have opportunities to meet others all over the world who love Firefox and support the web. My card won't print! If you weren't able to print your card during the sign-up process, please drop us a line at askjoin@mozilla.org and we will be happy help. Can I change my t-shirt size? Pressed the wrong button during check out? Happens all the time. Drop us a line at askjoin@mozilla.org and we will be glad to help you get the size of shirt that you want. Where does my donation go? Supporter funds go to grants and projects. They help us create new technologies, spread new ideas, and inspire innovation across the web. I’m receiving a payment error. Can you help? We use Paypal as our payment processor. If you're experiencing a payment error, check out the help section on their website: https://www.paypal.com/cgi-bin/helpweb?cmd=_help. They even have virtual live support. How long will it take for my t-shirt to get to me? At the moment, we are shipping items at the end of each month. Depending on where you live, it may take longer for your shirt to get to you. We are looking into faster shipping options for the future. Can I donate more? Absolutely! You can make a general donation to Mozilla here (https://donate.mozilla.org/page/contribute/openwebfund). How can I pay by cheque? Please print the attached form (https://www.mozilla.org/foundation/donate_form.pdf) and send it with the cheque made out Mozilla Foundation to: The Mozilla Foundation Join Mozilla 650 Castro Street Suite 300 Mountain View, CA, USA 94041-2021 I need some help with Firefox 4 or other Mozilla Products. The Mozilla community is here to help you. You can search for questions or add a new one: http://support.mozilla.com/en-US/home Thank you, Heather L.
Update- spelling correction to American English How can I pay by check? Please print the attached form (https://www.mozilla.org/foundation/donate_form.pdf) and send it with the check made out Mozilla Foundation to: The Mozilla Foundation Join Mozilla 650 Castro Street Suite 300 Mountain View, CA, USA 94041-2021
Attached file Final FAQ update (April 2011) (obsolete) —
Updated FAQ including edits to new and existing content.
Blocks: 652935
Paul -- do you know if the changes after comment 8 have been committed yet? I'm hoping to be able to update the localizations in Verbatim this week.
Should this bug be closed? Comment 8 metions a commit to SVN. Were the changes commited to github as well?
Stas: These changes have not been made yet. I will follow-up with Paul and Ryan.
Comment on attachment 528377 [details] Final FAQ update (April 2011) >Why should I become an official Mozilla supporter? >Firefox is developed by Mozilla â a non-profit organization dedicated to keeping the Web safe and accessible for everyone, everywhere. Join Mozilla gives you a chance to support the organization you love, and be a part of something even more powerful â a global movement working to build a better Internet. > >We don't have shareholders. Or a fancy stock abbreviation. We answer only to you. And we need your help. Be part of the movement, to help us help the Web. Join Mozilla here (https://donate.mozilla.org/page/contribute/protect-the-web) and start protecting the Web today! > >As a supporter, you'll have a backstage pass to the work our community does every day. You'll receive regular content tailored for you, be among the first to learn about new products and programs, and have opportunities to meet others all over the world who love Firefox and support the web. >How long will I be an official supporter? >When you join Mozilla you will become an official supporter for a 12-month period from the date you signed up. A few weeks before the 12-month period is complete, you will receive a notification asking if you would like to join again for another year. Please know that your subscription will not auto-renew. > >My card won't print! >If you weren't able to print your card during the sign-up process, please drop us a line at askjoin@mozilla.org and we will be happy help. > >Can I change my t-shirt size? >Pressed the wrong button during check out? Happens all the time. Drop us a line at askjoin@mozilla.org and we will be glad to help you get the size of shirt that you want. > >Where does my donation go? >Supporter funds go to grants and projects. They help us create new technologies, spread new ideas, and inspire innovation across the web. > >Iâm receiving a payment error. Can you help? >We use Paypal as our payment processor. If you're experiencing a payment error, check out the help section on their website: https://www.paypal.com/cgi-bin/helpweb?cmd=_help. They even have virtual live support. > >How long will it take for my t-shirt to get to me? >At the moment, we are shipping items at the end of each month. Depending on where you live, it may take longer for your shirt to get to you. We are looking into faster shipping options for the future. > >Can I donate more? >Absolutely! You can make a general donation to Mozilla here (https://donate.mozilla.org/page/contribute/openwebfund). > > >How can I pay by check? >Please print the attached form ( http://www.intothefuzz.com/rhonda/Join_Mozilla_donation_form/) and send it with the check made out Mozilla Foundation to: > >The Mozilla Foundation >Join Mozilla >650 Castro Street >Suite 300 >Mountain View, CA, USA >94041-2021 > >I need some help with Firefox 4 or other Mozilla Products. >The Mozilla community is here to help you. You can search for questions or add >a new one: http://support.mozilla.com/en-US/home >What if I change my mind? > >You can unsubscribe from any Join Mozilla communications at any time. Please know that your donation is a one-time event, and will not auto-renew. > >When I Join Mozilla, what happens to my data? > >At the point of signing up your data is being given to Mozilla (which includes the Mozilla Foundation and Corporation). We will never sell, rent, or give your information to any third-party, and will only contact you as part of this program. For more information, check out our terms of service and privacy policy. > >How will my data be used? >By signing up for the Join Mozilla program, your data will only be used by Mozilla (and its service providers). You will only receive Mozilla related information. > >Help! I have a question about being part of Join Mozilla. Who do I ask? >Fret not! Just send an e-mail to joinmozilla@mozilla.org and we'll get you sorted out.
Hey Ryan and Ben, I'm not sure where things stand with Join dev, but can you let me know if these bugs need to stay open?
It doesn't look like most of these changes were ever actually pushed live (looking at this page), so I think this probably does. That said, I think some of the FAQ info could stand some further updates now that the program itself has evolved a bit. I'll circle back on this with what that should be, though getting the previously mentioned copy changes (Comment 17) would still be good in the interim if possible.
Attachment #528377 - Attachment is obsolete: true
Reviving this and adding Ross, who can hopefully help. I've further updated the updated text -- it's attachment 597591 [details]. Can we get this text up on http://join.mozilla.org/faq.en.html? And we should also get this updated for the DE page, but I've no idea how to make that happen...
I've put your changes on staging: http://www-stage.mozilla.org/join/faq.php Ben, are you happy with this? Jabba, have I used the correct configuration for the PHP strings? Is there an extra step to get this translated once it is pushed to live (I think I have commit rights to push myself)
Looks great, thank ya sir. 3 small nits: --Can you make the font for the section headers match what's currently live at http://join.mozilla.org/faq.en.html? The ones on staging are harder to read. --I gave you a typo in the "My card won't print" section -- we need to add a "to" between "will be happy" & "help." --Can you link the words "terms of service" & "privacy policy" in the "when I join Mozilla, what happens to my data" section, to http://www.mozilla.com/en-US/about/legal.html & http://www.mozilla.org/about/policies/privacy-policy.html, respectively?
(In reply to Ben Simon from comment #23) > Looks great, thank ya sir. 3 small nits: > > --Can you make the font for the section headers match what's currently live > at http://join.mozilla.org/faq.en.html? The ones on staging are harder to > read. I noticed the font was bad on staging, I'm assuming this will be fixed when I push to live as no CSS changes have been made. I'm just pushing a text update... > > --I gave you a typo in the "My card won't print" section -- we need to add a > "to" between "will be happy" & "help." I'll fix that up > > --Can you link the words "terms of service" & "privacy policy" in the "when > I join Mozilla, what happens to my data" section, to > http://www.mozilla.com/en-US/about/legal.html & > http://www.mozilla.org/about/policies/privacy-policy.html, respectively? Yes
(In reply to Ross Bruniges from comment #24) > (In reply to Ben Simon from comment #23) > > Looks great, thank ya sir. 3 small nits: > > > > --Can you make the font for the section headers match what's currently live > > at http://join.mozilla.org/faq.en.html? The ones on staging are harder to > > read. > I noticed the font was bad on staging, I'm assuming this will be fixed when > I push to live as no CSS changes have been made. I'm just pushing a text > update... > > > > --I gave you a typo in the "My card won't print" section -- we need to add a > > "to" between "will be happy" & "help." > I'll fix that up > > > > --Can you link the words "terms of service" & "privacy policy" in the "when > > I join Mozilla, what happens to my data" section, to > > http://www.mozilla.com/en-US/about/legal.html & > > http://www.mozilla.org/about/policies/privacy-policy.html, respectively? > Yes Word, thanks.
> Word, thanks. http://www-stage.mozilla.org/join/faq.php - do a quick recheck and I'll push the changes tomorrow morning (assuming everything is good)
Looks good. Let's do it live.
Guillermo -- I was talking with Joel, and he thought you might know how to proceed here (or who the best person would be to ask). We're trying to push some changes live from staging on a join.mozilla.org page, but Ross, who is trying to do it, can't find where the page actually lives (they're not on the main mozilla.org servers, at the least). Any ideas? Thanks! -ben
(In reply to Ben Simon from comment #28) > (they're not on the main mozilla.org servers, at the least) In regard to servers we mean SVN repos - for staging I checked into the staging branch but it doesn't look like that and trunk have the same set-up... Any further questions please ask, Ross
Wanted to try and revive this -- Guillermo, any chance you're able to help? Or able to transfer to whoever should help?
Ross has commit access to moz.org -- Ross, can you and Andrew take care of this?
Waiting on feedback from Guillermo regarding comment#29 Still no idea where I would commit this to.
Hoping to try and revive this? Who can be pinged? At this point there are probably more edits to make, but getting these would be a start.
Due to the fact that more edits might be needed, and that the bug has been open so long and therefore pretty stagnant I'm wondering we might be better served in opening up a new bug, working out the now desired changes and maybe filling it under 'Other' instead of donate.mozilla.org so that we have a better chance of someone seeing it who knows what to do. In the meantime I will try and do as much detective work as possible to see exactly where the required commits to live have to be made.
Sounds good -- I'll open a new bug with proposed new text as soon as I draft it.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
New bug created -- Ross, not sure who makes sense to be cc'd in at this point, so leaving that in your hands, but if anyone wants to be in on the action, it's here: https://bugzilla.mozilla.org/show_bug.cgi?id=840214
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