641270 - hp-node49 has uncorrectable DRAM error

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[Ben Kero [:bkero]]

Over the weekend hp-node49 showed an 'Uncorrectable DRAM error' while booting up.  The host would continually reboot itself.  I've downed the host for hardware replacement.

03/07/2011	20:03:24	CPU1 DIMM8	Uncorrectable ECC

I've filed a case with HP for parts replacement.  You can track the HP case with this:

HP Case #: 4627160660

jabba also indicated that these parts will get delivered next-business-day and are self-repair, so we'll need someone to swap DIMM #8.  Maybe coretsi, maybe ahill.

Comment 1

[matthew zeier [:mrz]]

+1 for ahill!

Comment 2

[Justin Lazaro [:jlaz] (use needinfo)]

Wondering if this is related to bug 636782

Comment 3

[Ben Kero [:bkero]]

HP is shipping the part.  Should arrive tomorrow.  I just told them to look in their original shipping manifest for the part number.

Comment 4

[Ben Kero [:bkero]]

UPS Tracking number: 1Z4295AR0123044743

Comment 5

[matthew zeier [:mrz]]

Replaced.

Comment 6

[matthew zeier [:mrz]]

Box won't boot - hangs like it can't find an OS.

Comment 7

[Ben Kero [:bkero]]

wrong boot order, fixed and booted