[adbe 2832748] Crash Report [@ F_1339296399_____________________________ ]

RESOLVED INCOMPLETE

Status

External Software Affecting Firefox
Flash (Adobe)
--
critical
RESOLVED INCOMPLETE
7 years ago
2 years ago

People

(Reporter: Tomcat, Assigned: smadayag)

Tracking

({crash})

Firefox Tracking Flags

(Not tracked)

Details

(crash signature, URL)

Attachments

(2 attachments)

444 bytes, text/plain
Details
39.48 KB, text/plain
Details
(Reporter)

Description

7 years ago
Crash Report [@ F_1339296399_____________________________ ] - flash version as example 10.2.152.32 - https://crash-stats.mozilla.com/report/index/78baa575-660b-4499-9611-db36a2110318

Crashing Thread
Frame 	Module 	Signature [Expand] 	Source
0 	NPSWF32.dll 	F_1339296399_____________________________ 	F_1757525427_______________________________________:26183
1 	NPSWF32.dll 	NPP_DestroyStream 	F72995061___________________________________________________________________:1551
2 	xul.dll 	mozilla::plugins::BrowserStreamChild::Deliver 	dom/plugins/BrowserStreamChild.cpp:251
3 	xul.dll 	MessageLoop::RunTask 	ipc/chromium/src/base/message_loop.cc:340
4 	xul.dll 	MessageLoop::DeferOrRunPendingTask 	ipc/chromium/src/base/message_loop.cc:348
5 	xul.dll 	MessageLoop::DoWork 	ipc/chromium/src/base/message_loop.cc:448
6 	xul.dll 	base::MessagePumpForUI::DoRunLoop 	ipc/chromium/src/base/message_pump_win.cc:213
7 	xul.dll 	base::MessagePumpWin::RunWithDispatcher 	ipc/chromium/src/base/message_pump_win.cc:52
8 	xul.dll 	base::MessagePumpWin::Run 	ipc/chromium/src/base/message_pump_win.h:78
9 	xul.dll 	MessageLoop::RunInternal 	ipc/chromium/src/base/message_loop.cc:216
10 	xul.dll 	MessageLoop::RunHandler 	
11 	xul.dll 	MessageLoop::Run 	ipc/chromium/src/base/message_loop.cc:173
12 	xul.dll 	base::Thread::ThreadMain 	ipc/chromium/src/base/thread.cc:165
13 	xul.dll 	`anonymous namespace'::ThreadFunc 	ipc/chromium/src/base/platform_thread_win.cc:26
14 	kernel32.dll 	BaseThreadStart 	

crash-stats overview link: https://crash-stats.mozilla.com/report/list?signature=F_1339296399_____________________________
(Assignee)

Comment 1

7 years ago
tracking internally in #bug=2832748...
Assignee: nobody → smadayag
Status: NEW → ASSIGNED
Summary: Crash Report [@ F_1339296399_____________________________ ] → [adbe 2832748] Crash Report [@ F_1339296399_____________________________ ]

Comment 2

7 years ago
i constantly get this F_1339296399 crash with 4.0.1 on windows 7 x64. Most of the time when i start it with my simple batch files...
(Assignee)

Comment 3

7 years ago
would you mind to post it and your computer specs?

Comment 4

7 years ago
of course, but you should tell me which part to post. and my computer is this one with windows 7 is being the only difference http://www.toshibadirect.com/td/b2c/retail-product.jsp?poid=431241

Comment 5

7 years ago
Created attachment 533926 [details]
batch

one of the batch files that i use which sometimes crashes firefox
(Assignee)

Comment 6

7 years ago
actually, the easiest thing would to attach your directX diagnosis (dxdiag) info. the crash may even be a driver issue, so it would be great to see this information.

1. click the Start Windows Logo button in bottom left
2. type "dxdiag" in thsearch box
3. it will start run
4. save the info and it will create a dxdiag.txt file

we really do appreciate your helpfulness...


(In reply to comment #4)
> of course, but you should tell me which part to post. and my computer is
> this one with windows 7 is being the only difference
> http://www.toshibadirect.com/td/b2c/retail-product.jsp?poid=431241

Comment 7

7 years ago
Created attachment 533999 [details]
dxdiag

I don't believe so, but here you are

Comment 8

7 years ago
ok, I guess I've found the culprit. It's my babylon pro dictionary. even if i don't use it's toolbar or anything firefox crashes every time i execute a batch file to launch if babylon is running on the computer. I turned it off and voila! then i searched the word babylon on about:config and toggled the lines one by one to see if they help and changing "extensions.adapter@babylontc.com.install-event-fired" to false made my day. no crashes no cry
Crash Signature: [@ F_1339296399_____________________________ ]

Comment 9

2 years ago
I'm closing a lot of bugs which are filed as Adobe Flash bugs which are either irrelevant, not actionable, or not serious enough to track in the Mozilla bug tracker. For the most part, Flash bugs should be filed in Adobe bugbase, and we'll only track a few highly-critical issues in the Mozilla tracker.
Status: ASSIGNED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
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