FF4 fails to recognise keyboard scroll button

RESOLVED WORKSFORME

Status

()

RESOLVED WORKSFORME
8 years ago
8 years ago

People

(Reporter: tristan_smits, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 Firefox/4.0

After updating to FF4 the scroll button on my Acer 5720Z Laptop is not working. I had no such problem with FF3.6, if I connect my usb mouse this scrollwheel functions normally.

Reproducible: Always

Steps to Reproduce:
1. Run Firefox
Actual Results:  
Firefox not responding to scroll button input.

Expected Results:  
Scrolling action

I've experience the same problem with OpenOffice
Could you see if the issue occurs if using Firefox in safe mode:
http://support.mozilla.com/kb/Safe+Mode

How about with a new, empty testing profile? (Don't install any addons into it)
http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

You could try a clean install of FF 4.0
(Reporter)

Comment 2

8 years ago
@Florin
Thanks for the suggestions. Tried safe mode and clean profile, sadly neither solves the problem. 
I'll comment when I got a clean isntall of 4.0
(Reporter)

Comment 3

8 years ago
The scroll button is working now. I suspect a simple restart of Windows made Firefox detect the button.
Thanks.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → WORKSFORME
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