Closed Bug 643949 Opened 14 years ago Closed 11 years ago

User is signed up for discussion updates with no watch

Categories

(support.mozilla.org :: Knowledge Base Software, task)

task
Not set
major

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: rbillings, Unassigned)

Details

A user looking at the discussion for an article sees 'stop your watch' for the discussion when no watch was put on the discussion- and no watch symbol displays. 1) log in 2) https://support.allizom.org/fr/kb/Assistant%20du%20Framework%20.NET/discuss 3) sign up for notifications expected: able to sign up for notifications for the article discussion actual: displays 'stop notifications' link with no watch, no watch symbol, clicking does not update notifications link
Confirmed. Looking into it locally.
Assignee: nobody → paulc
Target Milestone: 2.7 → 2.7.1
Posting updates here. It appears that this problem is caused by crc32() (or hash_to_unsigned) from the notifications app. Observations: * Watching works on support-release (and prod) but not on support.allizom * crc32('fr') on support.allizom is not the value it should be. This results in the same watch being created over and over again, without the check for the watch succeeding. My guess is that there's some inconsistency involving hash_to_unsigned.
Assignee: paulc → server-ops
Severity: normal → major
Component: Knowledge Base Software → Server Operations
OS: Windows 7 → All
Product: support.mozilla.com → mozilla.org
QA Contact: kb-software → mrz
Hardware: x86 → All
Target Milestone: 2.7.1 → ---
Version: unspecified → other
Would like IT's help to investigate the difference between support.allizom and support-release.allizom, that may help understand the problem here.
Assignee: server-ops → jlazaro
Assignee: jlazaro → jeremy.orem+bugs
What kind of differences should I be looking for?
Assignee: jeremy.orem+bugs → nobody
Component: Server Operations → Knowledge Base Software
Product: mozilla.org → support.mozilla.com
QA Contact: mrz → kb-software
Version: other → unspecified
Assignee: jeremy.orem+bugs → nobody
Component: Server Operations → Knowledge Base Software
Product: mozilla.org → support.mozilla.com
QA Contact: mrz → kb-software
Version: other → unspecified
This issue don't seem to exist anymore. Closing as worksforme.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
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