Closed Bug 644128 Opened 14 years ago Closed 14 years ago

Start-up crash in DgApi.dll [@ PL_DHashTableOperate | LdrpGetProcedureAddress ] with Digital Guardian

Categories

(Core :: General, defect)

Product:
Core
Component:
General
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: scoobidiver, Unassigned)

Details

(Keywords: crash)

Crash Data

It is #37 top crasher in 4.0 over the last 3 days. It happens with Digital Guardian. It is related to bug 640895. Signature PL_DHashTableOperate | LdrpGetProcedureAddress UUID 8b0e1431-dd88-4902-acef-0a80c2110322 Time 2011-03-22 16:09:56.388864 Uptime 1 Last Crash 20 seconds before submission Install Age 20963 seconds (5.8 hours) since version was first installed. Product Firefox Version 4.0 Build ID 20110318052756 Branch 2.0 OS Windows NT OS Version 5.1.2600 Service Pack 2 CPU x86 CPU Info GenuineIntel family 6 model 23 stepping 6 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x3f3e3d44 User Comments When will this get fixed? Processor Notes WARNING: Json file missing Add-ons EMCheckCompatibility False Bugzilla - Report this Crash Crashing Thread Frame Module Signature [Expand] Source 0 xul.dll PL_DHashTableOperate obj-firefox/xpcom/build/pldhash.c:615 1 ntdll.dll LdrpGetProcedureAddress 2 DgApi.dll DgApi.dll@0x502e6 3 DgApi.dll DgApi.dll@0x9c56b 4 DgApi.dll DgApi.dll@0x9c50b 5 DgApi.dll DgApi.dll@0x5037f 6 DgApi.dll DgApi.dll@0xce58b 7 ntdll.dll RtlAllocateHeap 8 DgApi.dll DgApi.dll@0x92777 9 firefox.exe firefox.exe@0x1bb7 10 kernel32.dll GetCodePageFileInfo 11 kernel32.dll BaseProcessStart 12 firefox.exe firefox.exe@0x186f More reports at: https://crash-stats.mozilla.com/report/list?range_value=2&range_unit=weeks&signature=PL_DHashTableOperate%20|%20LdrpGetProcedureAddress&version=Firefox%3A4.0 4.0 correlations by module version give: 99% (800/807) vs. 1% (1153/173285) DgApi.dll 13% (107/807) vs. 0% (338/173285) 5.3.0.2531 83% (668/807) vs. 0% (694/173285) 5.3.0.3031 2% (19/807) vs. 0% (105/173285) 5.3.0.3086 1% (6/807) vs. 0% (6/173285) 5.3.0.3245
Crash Signature: [@ PL_DHashTableOperate | LdrpGetProcedureAddress ]
There have been no crashes in versions above 4.0.1 for the last four weeks. I close it as WFM.
Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → WORKSFORME
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