644207 - No scrolling in Blackboard Full Grade Center

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Wallace Weiss]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 Firefox/4.0

Unable to using scrolling on right side of internal window showing Grade Center inside Bb Course Window to see additional students in Blackboard Grade Center.  All updates and also upgraded to newest Firefox version to see if prob fix and no help.  My computer is a Lenovo ThinkPad X100e and problem does not happen using my Lenovo ThinkPad T410.

Reproducible: Always

Steps to Reproduce:
1. Access to Blackboard 9.
2. Need to have access to a Central Michigan University class using Blackboard Grade Center.
3. Open Grade Center with students populated
Actual Results:  
Cannot scroll in Grade Center to see students

Expected Results:  
Should be able to scroll

I have a screen shot of problem saved and can provide if needed

Comment 1

[Ed Morley [:emorley]]

Did this work using 3.6.x?

Could you see if there are any errors in the console (just errors, don't need to warnings) and paste them here please. Use Ctrl + Shift + J to access.

Also, could you see if the issue occurs if using Firefox in safe mode:
http://support.mozilla.com/kb/Safe+Mode

How about with a new, empty testing profile? (Don't install any addons into it)
http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile