644230 - Sync keeps reporting unknown error with a bar at the bottom of Firefox

Status: RESOLVED WORKSFORME

(Firefox :: Sync, defect)

Description

[mark_gor]

User-Agent:       Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0

Hello!
I had Sync since Firefox 3 without any problem. From time to time I received an "Impossible to sync" message, but it was in the extension bar so it wasn't very annoying.
Since I upgraded to Firefox 4 (final), this message keeps appearing CONTINUOUSLY on a bar at the bottom of the main screen and it is VERY annoying.
How can I solve this or at least get rid of the message bar?
Thank you!!!

Reproducible: Always

Steps to Reproduce:
1. Open Firefox
2. Navigate for a while (sometimes it's not even necessary)
3. See the message bar appearing
Actual Results:  
The annoying message bar appears at the bottom of the main screen. When I click on "Syncronize" button, it disappears for a second and then appears again.

Expected Results:  
Well, there should be no sync error... or at least the message bar should be less invasive.

Comment 1

[Ed Morley [:emorley]]

Reporter, please can you confirm whether this issue still occurs using Firefox 4.0.1 (http://www.mozilla.com/firefox/new/) or higher, in Firefox safe mode (http://support.mozilla.com/kb/Safe+Mode) and/or with a clean profile (http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile). Ideally, also check using the latest nightly: http://nightly.mozilla.org/

If this issue no longer occurs, please close as "Resolved Worksforme".

It it in fact still occurs, please provide as much extra information as possible, including what versions tried, whether safe mode/new profile tested etc. Thanks! :-)

(Template reply to inactive UNCO bugs)

Comment 2

[Ed Morley [:emorley]]

Thanks for the update :-)