644377 - Synaptics Touchpad Won't Scroll Windows Directly.

Status: RESOLVED DUPLICATE of bug 622410

(Core :: Widget: Win32, defect)

Description

[Jason Keplinger]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0

While viewing any normal webpage or putting focus in a multiline textbox, synaptics touch pad is not scrolling the window/subwindow whatsoever. While viewing a PDF with the acrobat plug-in it does do this. I have updated the driver to the latest from synaptics.com but it does the same thing. Now, the truly odd thing is if I click on the scroll bar itself and hold I can then use the scroll functionality of the touch pad to do the scrolling.

Reproducible: Always

Steps to Reproduce:
1. Open Firefox
2. Visit any page that is long enough to produce a scroll bar
3. Try to scroll with touch pad, it will fail
4. Click and hold on scroll bar and scroll with touch pad, then it works



Synaptics Driver details: 15.2.7.0 12/22/2010

This problem did not happen with Firefox 3.6.15 and earlier. Only happened after 'upgrading' to 4.0.

Comment 1

[Cameron McCormack (:heycam)]

This sounds like it could be the same as bug 622410.  What model laptop do you have?

Comment 2

[Jason Keplinger]

HP DV6-1238nr with AMD Turion X2 64 bit processor.

That bug looked like it was related to win7 32bit; I'm running 64bit version.

Comment 3

[Cameron McCormack (:heycam)]

Thanks for the information.  So far I haven't seen any evidence of 32/64 bit making any difference.  I'm going to mark this as a dupe of the other bug.