Digital Persona Software won't work and slow loading of URLs or nuls

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
8 years ago
8 years ago

People

(Reporter: jimroy, Unassigned)

Tracking

Trunk
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C; .NET4.0E; .NET CLR 1.1.4322)
Build Identifier: Firefox 4 beta

1. On HP Notebook - Digital Persona fingerprint password access doesn't work.  It still works with IE.

2. Many links clicked on result in blank page

3. Other links very slow to access.

Where can I find 3.6x to download?

Reproducible: Always

Steps to Reproduce:
1.Open Firefox
2.Select a login screen previously configured with DigitalPersona to allow fingerprint scanner to access
3.Digital Persona should appear as icon and allow finger swipe - does not occur.
Actual Results:  
Nothing.

Expected Results:  
login script auto entered after finger scan

Comment 1

8 years ago
Could you see if the issue occurs if using Firefox in safe mode:
http://support.mozilla.com/kb/Safe+Mode

How about with a new, empty testing profile? (Don't install any addons into it)
http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

After trying those, if you still want to go back to 3.6.x you can use:
http://www.mozilla.com/firefox/all-older.html
(However, if would be helpful to know what caused the problem before you do so, if possible)
Version: unspecified → Trunk

Comment 2

8 years ago
Actually, I've just noticed you are using the Firefox 4 beta.

Please update to the latest (final) 4.0 version, since it may help:
http://www.mozilla.com/firefox/new/

Updated

8 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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