645117 - Bookmark inoperative

Status: RESOLVED WORKSFORME

(Firefox :: Bookmarks & History, defect)

Description

[g_munce]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.16) Gecko/20110319 Firefox/4.0

To whom it may concern:

      I am an avid user of Firefox and think it is the best and easiest browser
to use.  However, I have just downloaded Version 4 and when I tried to use
my Bookmark option, It would not allow me to bookmark a new page.  It 
also lost 16 of my bookmarks.  I went into the help option but I could not 
correct the problem.

    I went back to Version 3.6.16.  I have not had any problems with this 
version.  I would really like to have Version 4.0, but I rely on my bookmarks
too much.  

   I would appreciate it very much if you would email me when this problem 
is corrected.

[e-mail]

Thank you very much.


Reproducible: Always

Steps to Reproduce:
1.Tried to access ALL my bookmarks
2.Lost 16 of them
3.Could not bookmark a new page
Actual Results:  
NOTHING

Expected Results:  
Allow me to access all my bookmarks
allow me to bookmark a new page

Comment 1

[Ed Morley [:emorley]]

Likely an incompatible addon.

Could you see if the issue occurs if using Firefox in safe mode:
http://support.mozilla.com/kb/Safe+Mode

How about with a new, empty testing profile? (Don't install any addons into it)
http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

Comment 2

[anthonydam]

WFM.
Build identifier: Mozilla/5.0 (Windows NT 6.1; rv:2.0) Gecko/20100101 Firefox/4.0