645874 - Problem when opening Firefox 4.

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[cw]

User-Agent:       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0) Gecko/20100101 Firefox/4.0

When opening Firefox 4, I get a window in the upper left of my screen that is partially obscured saying;    ug-in object: TypeError:
                           id) is undefined        
(There is an OK button that I must click on to open Firefox). This occurs every time I open Firefox. This just started happening when I upgraded to Firefox 4.

Reproducible: Always



Expected Results:  
This window should not appear when opening Firefox 4.

Comment 1

[Matthias Versen [:Matti]]

Please try http://support.mozilla.com/en-US/kb/Safe+Mode.

Comment 2

[Vlad [QA]]

Works for me on Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.2a1pre) Gecko/20110410 Firefox/4.2a1pre

Try a clean install of Firefox 4:
http://www.mozilla.com/en-US/firefox/fx/

Also, could you see if the issue occurs if using Firefox in safe mode:
http://support.mozilla.com/kb/Safe+Mode

How about with a new, empty testing profile? (Don't install any addons into it)
http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

Comment 3

[Vlad [QA]]

Reporter, do you have anything new to add about this issue?

Comment 4

[Vlad [QA]]

Setting resolution to Resolved WFM. Reporter, if you have anything new to add
about this issue, feel free to reopen this bug