Closed Bug 647172 Opened 14 years ago Closed 14 years ago

Firefox randomly freezes the whole system while playing flash videos

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: andutzu_darkrage, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0 Build Identifier: Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0 Just as the summary says, Firefox will just randomly make the whole system freeze. A quick glance at the task manager shows that firefox.exe skyrockets to 100% CPU usage then you can't do anything unless you hit the reset button. I tried disabling both plugin-container (before this was the process that was eating all the cpu) and hadware acceleration but I had no success. It's certainly not a problem with my drivers or hardware and this wasn't happening in 3.6.x or prior to that. This also happens with no extensions. Flash it's up to date. Please fix this, it is super annoying, and it isn't happening just to me. Reproducible: Sometimes Expected Results: Even if it becomes unstable it shouldn't freeze the system at least.
Firefox can't freeze the system as usermode application. You can always kill it with the taskmanager or it's a bug in the OS, hardware or most likely a driver. >A quick glance at the task manager shows that firefox.exe skyrockets to >100% CPU usage then you can't do anything unless you hit the reset button. And the taskmanager is dead at that point and you can't kill the process ? Is Firefox going to 100% CPU or the plugin-container ? You should upgrade your graphic card drivers as the flash plugin is using hardware acceleration. There is nothing we can do if your system is frozen.
When plugin-container is disabled, firefox goes to 100%, when it's enabled it is the one that goes. It's the same with hardware acceleration disabled. There is no problem with my drivers (up to date and also tried 2 different versions). If task manager is started before the freezing it dies too, if not, there is no way it can be started because pressing keys has absolutely no effect. It simply uses all the cpu for itself... As I said, this never happened in the previous versions (yeah, I know this one's different..). Thanks for the reply
The flash hardware acceleration is independent of Firefox one. You get a real system freeze as it seems and that makes this report invalid. It's a problem that we can't fix on our side. It looks like a system bug that get's triggered by the flash plugin. You could ask at the support (http://support.mozilla.com) to get help but I doubt that they will be able to help.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INVALID
Tried unchecking flash's hw acc too... That's it... I guess I have to downgrade or live with it
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