search pages on Firefox 4.0 (Google and Yahoo, for example) not "clickable"

RESOLVED WORKSFORME

Status

()

Firefox
Search
--
critical
RESOLVED WORKSFORME
7 years ago
7 years ago

People

(Reporter: Damien White, Unassigned)

Tracking

4.0 Branch
x86
Windows Vista
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Windows NT 6.0; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Windows NT 6.0; rv:2.0) Gecko/20100101 Firefox/4.0

This may be the wrong area in which to report my problem.  The difficulty I encountered is not site specific.  I reported a problem in the past hour with release 4 of Mozilla firefox, which I down loaded yesterday.  Since that report I have come to realise that the problem is to do with web pages listed as a result of general searches not being "clickable".  In essence, the search throws up the possibilities, but clicking on those possibilities is futile since the action simply gives rise to a black screen and the message "Mozilla Firefox not responding", at which point the only option is to switch over to another browser.  This is happening with both Google and Yahoo, so it seems likely that it is a Mozilla problem.

Reproducible: Always

Comment 1

7 years ago
Do you have McAfee SiteAdvisor or AVG Safe Searchinstalled? Does the issue occur if you start Firefox with extensions disabled (Safe Mode) -> http://support.mozilla.com/en-US/kb/Safe%20Mode

Updated

7 years ago
Version: unspecified → 4.0 Branch

Comment 2

7 years ago
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
(Reporter)

Comment 3

7 years ago
From: Damien White <white.damien@gmail.com>
To: bugzilla-daemon@mozilla.org
Date: Thu, 28 Apr 2011 02:15:01 +0100
Subject: Re: [Bug 647306] search pages on Firefox 4.0 (Google and Yahoo, for example) not "clickable"

Sorry I didn't respond earlier.  I am indeed still experiencing the problem.  My antivirus tool is Bulldog, but whether that is the source of my difficulty I do not know.  I mailed them and got some advice to switch off various facets of their tool but to no successful end, I'm afraid.  I am reluctant to uninstall and reinstall Firefox 4 now for fear that I will lost my diary/calendar content, but perhaps that is the only possibility remaining open to me at this stage.
 
 

Thanks for your interest, which is greatly appreciated.

 

Kind regards

 

Damien White

Comment 4

7 years ago
Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile
Status: RESOLVED → UNCONFIRMED
Resolution: INCOMPLETE → ---
Reporter, please answer the above comments. Test in a fresh profile as well, http://support.mozilla.com/kb/Managing+profiles
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago7 years ago
Resolution: --- → INCOMPLETE
(Reporter)

Updated

7 years ago
Whiteboard: Have in recent days downloaded latest Firefox. Now no problem with this. Everything seems OK.
(Reporter)

Comment 6

7 years ago
This glitch seems to have been ironed out in the latest release of Firefox (4.0.1.)
Resolution: INCOMPLETE → WORKSFORME
Whiteboard: Have in recent days downloaded latest Firefox. Now no problem with this. Everything seems OK.
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