647326 - [basket] Implement Responsys API (phase 2)

Status: RESOLVED DUPLICATE of bug 663530

(www.mozilla.org :: General, defect)

Description

[Winston Bowden]

We’ve been noticing problems with our Responsys integration.  There are rare cases where the form fails.   Aside from the problems, whenever Responsys has down time, we lose any opt-ins.

 Information about Responsys API:

- Attached you’ll find the API documentation 

WSDL:
https://ws2.responsys.net/webservices/wsdl/ResponsysWS_Level1.wsdl 

Soap Address location:
https://ws2.responsys.net/webservices/services/ResponsysWSService

Login information sent to James Long / Winston Bowden

Notes from Responsys:

The login should NOT be used to login into the front-end application.  The first front end login starts the password expiration.
I have attached our standard API guide as well as some examples of code used for API. This code includes an API login call, merging a recipient into a list and then triggering a campaign. I’ve also included examples of the SOAP request/responses for each of these API calls as well as Java versions. The sample environment is setup to using Axis2.
 
If the trans message is something like ‘order confirmation’ and that transaction does not implicitly opt the recipient into promotional mailing, then apply the following logic for the merge into CONTACTS_LIST:

1.       On match do not update (this assumes that any extra data needed for personalization is included in the TriggerCampaignMessage optional data object.)  This will help to improve performance.

2.       On NO match, insert record

3.       Default permission status = Opt Ou

Quick flow diagram of API call attached.

Comment 1

[Winston Bowden]

Attachment: API Guide

Comment 2

[Winston Bowden]

Attachment: API Diagram

Comment 3

[Winston Bowden]

Also - can you advise on a timeline for implementation?  Thank you!

Comment 4

[James Long (:jlongster)]

It would be great if we could get PHP examples using the standard SoapClient. It will save a huge amount of time and guarantee that it'll generate the correct body (not sure what WSDL version it's compatible with).

If we get that the integration is pretty simple. As far as I know, we aren't very familiar with Soap so there's a steep learning curve.

Comment 5

[Laura Forrest]

Assigning to Winston until he can provide PHP examples to help dev along.

Comment 6

[Winston Bowden]

Sorry - should have commented in here a while ago.  James has the PHP samples.  Assigning back to him.

Comment 7

[James Long (:jlongster)]

This bug has a confusing beginning, but it is now to implement all of the SOAP features required for the email pref center in the Python email web service:

https://github.com/mozilla/basket

We have one SOAP method working (subscribing users) and we just need to flesh it out. We also need to solidify the HTTP API and figure out the best way that forms should interact with it.

Comment 8

[James Long (:jlongster)]

Closing this as it has been superceded by https://bugzilla.mozilla.org/show_bug.cgi?id=663530.