Apply downloaded Update now trying to upload to older version....

NEW
Unassigned

Status

()

Firefox
General
--
minor
7 years ago
7 years ago

People

(Reporter: Ian Graham, Unassigned)

Tracking

3.6 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
Help -> About Firefox Firefox says I am at version 3.6.15. I also see the Help menu option Help ->Apply Downloaded Update Now .... But when I try to apply the update, the resulting popup window says it wants to update to Firefox 3.6.10. Needless to say, the update doesn't work. And I can't make the "Apply Downloaded... menu go away.

Is there any way to 'clear' the update so I can properly auto-update to 4.0?

Comment 1

7 years ago
Ian, take a look at this support ticket:
http://support.mozilla.com/en-US/questions/762619

I think that solution will solve your problem as well.
(Reporter)

Comment 2

7 years ago
Yes, that did the trick. Seemed some weird situation where one account thought I had the old update, while admin was 'clear' and could update straight to 4.0, and fix things up for all profiles.

Comment 3

7 years ago
(In reply to comment #2)
> Yes, that did the trick. Seemed some weird situation where one account thought
> I had the old update, while admin was 'clear' and could update straight to 4.0,
> and fix things up for all profiles.

Can you mark this RESOLVED WORKSFORME please?
(Reporter)

Comment 4

7 years ago
I don't know that a workaround counts as a resolved defect ;-) I would say this is still a bug, but that it has a low priority for repair. I have set importance to minor.
Severity: normal → minor
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