Closed Bug 648324 Opened 14 years ago Closed 9 years ago

new bookmarks are disappearing

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
4.0 Branch
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: matthewldean, Unassigned)

Details

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0) Gecko/20100101 Firefox/4.0 Build Identifier: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0) Gecko/20100101 Firefox/4.0 I save new bookmarks. I close Firefox. New bookmarks disappear. Bookmarks created before upgrade to 4.0 untouched. Apologies if this has been posted before, but I didn't see this specific problem listed. Reproducible: Always Steps to Reproduce: 1.see details, it's pretty self explanatory. 2. 3. Expected Results: save my bookmarks!!! delicious plug in doesn't work with Firefox 4, so I'm loosing a lot of time trying to back up my bookmarks.
If you start Firefox in Safe Mode - does that let you preserve your newly created bookmarks? https://support.mozilla.com/en-US/kb/Safe+Mode
i tried safe mode, with unexpected results. some of my add-ons reinstalled themselves and/or re-enabled themselves after restart. The book mark issue had seemed to go away, but I just noticed that the bookmarks i save last night have now disappeared after restarting the app today. One thing I DID do differently, I watched a streaming movie on Netflix and had to reinstall their player. So, I have too many variables here. Is it the add-ons (likely) or is it a bug with bookmarks. If anyone has any clues i'd like to track this down, and in the mean time I'll see if i can reproduce the exact process... One thing to note--NO Bookmarks that I have saved since installing FF 4 have been saved. All have disappeared after i have quit FF and restarted. i'll check bug reports for similar issues. Thanks.
I agree it's likely there is a problem with an add-on. You may try to track it down by disabling them all, and the enable them one by one until the problem reoccurs. Since there seems to be some kind of mess with your profile I also suggest you create a new one: https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile
Version: unspecified → 4.0 Branch
I'm seeing this problem as well. There are actually two related issues: changes to bookmarks (new/change/delete) being lost and visited links not appearing correctly. It's intermittent, but when I'm visiting a series of sites via reddit.com or some similar site, at some point I'll navigate back to reddit.com and there will be a noticeable delay, after which any links that I just visited are no longer marked properly as visited. Restarting Firefox fixes the problem but the links that had been marked as visited are still shown as unvisited and any changes I made to bookmarks are lost. I think SQLite is crashing. Is there some way to enable SQLite logging?
Seems to be related to Bug #646615.
I created a new profile and that solved the problem. Still, I wonder what caused it in the first place? A setting I changed that I shouldn't have messed with? A glitch in the upgrade process? A misbehaving add-on? I know it wasn't database corruption, because I also recreated places.sqlite and that didn't help. But it's interesting that this problem was affecting all the machines I use.
Matt, do you still see this problem?
Flags: needinfo?(matthewldean)
Whiteboard: [closeme 20156-01-15]
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Flags: needinfo?(matthewldean)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 20156-01-15]
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