Closed
Bug 648714
Opened 14 years ago
Closed 14 years ago
what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined
Categories
(Firefox :: Extension Compatibility, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 650093
People
(Reporter: brianrichardson18, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows NT 6.0; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (Windows NT 6.0; rv:2.0) Gecko/20100101 Firefox/4.0
what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined
Reproducible: Always
happens everytime I try to load Firefox, I do not understand some of these questions, I am not a computer techie
Comment 1•14 years ago
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Do you still get that error message if you start in Safe Mode?
https://support.mozilla.com/en-US/kb/Safe+Mode
Or with a new, clean profile?
https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile
Component: General → Add-ons Manager
Product: Firefox → Toolkit
QA Contact: general → add-ons.manager
Comment 2•14 years ago
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Sounds like you have some extension installed that is trying to use things not present in Firefox 4.
Component: Add-ons Manager → Extension Compatibility
Product: Toolkit → Firefox
QA Contact: add-ons.manager → extension.compatibility
Updated•14 years ago
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Version: unspecified → 4.0 Branch
Updated•14 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → DUPLICATE
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Description
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