64879 - Better error text when reg entry (Uninstall Log Folder) not found

Status: RESOLVED WORKSFORME

(SeaMonkey :: Installer, defect)

Description

[Henrik Gemal]

if the "Uninstall Log Folder" reg entry isn't found during uninstallation a 
better help text should appear. Something like:
"Error 3:
The registry entry:
HKEY\lokal machine\mozilal\jidsajdkajdkja bla bla bla
could not be found. The registry entry is used for uninstalling Mozilla. The 
uninstallation of Mozilla can therefore not be completed."

Currently the error messages says:
"3: Uninstall log folder not found:
HKEY\lokal machine\mozilal\jidsajdkajdkja bla bla bla"

Comment 1

[Henrik Gemal]

Attachment: screenshot of current unuserfriendly error dialog

Comment 2

[Matthew T (active 1999-2002)]

| Mozilla could not be uninstalled, because the installation information is
| missing from the Windows registry.
|
| To manually uninstall Mozilla, find and delete the “Mozilla” folder, the
| “{whatever}” folder, and the “mozregistry.dat” file.

(The last section needs fixing for accuracy, but you get the idea.)

Comment 3

[Jesse Moorman]

Error
!
0 : Uninstall log folder not found:
HKEY_CURRENT_USER\Software\mozilla.org\Mozilla\0.9.4(en)\Uninstall\Uninstall Log
Folder


=====So how does one uninstall?
The comment from Matthew Thomas gives incomplete information.

Comment 4

[Sean Su]

To uninstall by hand, you can delete the destination folder yourself, but it
will not do cleanup windows registry settings or files installed outside of the
destination folder.

If you install a newer build into the same path as the previous one, the
installer does perform some basic cleanup of the old windows registry settings.
 You should then be able to uninstall this one to cleanup the previous registry
settings.

Comment 5

[Syd Logan]

over to curt

Comment 6

[Grace Bush]

*** Bug 188633 has been marked as a duplicate of this bug. ***

Comment 7

[Matthias Versen [:Matti]]

Seamonkey and Firefox are using a new NSIS based installer. resolving this old bug, please reopen if you still get this with the new installer