Unable to move between various sites without entire system freezing, saying its not responding.




7 years ago
6 years ago


(Reporter: Paul Townsend, Unassigned)


4.0 Branch
Windows XP

Firefox Tracking Flags

(Not tracked)




7 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; MSDigitalLocker; GTB6.6; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Build Identifier: Firefox 4

I can be stationary on a given (any) website and suddenly the system is frozen and I get a line at the very top of screen saying its not responding, as if I didn't know. I have used Firefox for several years, and not until I upgraded to Firefox 4 did this start. It really sucks, and so much so that I've had to go back to Internet Explorer. I've run every system check and registry repair I have and its not my computer, its your new (so-called) upgrade that really sucks!

Reproducible: Always

Steps to Reproduce:
1.Happens at random on any site at any time.
Actual Results:  
I don't have to do anything except be on line.

Expected Results:  
Computer freezes and displays a line at top of screen saying Firefox is not responding

It should have continued to obey commands like it does on Internet Explorer

Comment 1

7 years ago
Can I expect improvement with your so-called upgrade to Firefox 4, or am I stuck with IE from now on?

Comment 2

7 years ago
1) See https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

2) Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

3) How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile


7 years ago
Version: unspecified → 4.0 Branch

Comment 3

7 years ago
Let me know when you have a good working version of FF4. I'm not coming back until you do because this one sucks big time! Who came up with this lame version anyway? You should fire him and have him flogged!

Comment 4

7 years ago
Closing bug as Incomplete - if you are willing to troubleshoot this issue or have more information to provide feel free to post back here after reading https://bugzilla.mozilla.org/page.cgi?id=etiquette.html and we can re-open the bug.
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE

Comment 5

6 years ago
Laptop continues to freeze. Had computer checked with Apple and computer is clean. 
The problem is stemming from Your end "Upgrades". Please make adjustment on your end ASAP ~~~~
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