652018 - When I double click on firefox desktop icon, a compatibility of ad-ons window runs. It goes through slowly and gets hung up on Microsoft.net frame. I hit cancel and the google browser screen opens. This happens every time I go to open firefox.

Status: RESOLVED WORKSFORME

(Firefox :: Extension Compatibility, defect)

Description

[Kevin]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

see summary.  

Reproducible: Always

Steps to Reproduce:
1.double click on desktop icon for Firefox.
2.Opens and slowly checks ad-on compatibility 
3. slows to a standstill at Microsoft.net 
Actual Results:  
I have to hit cancel. 

Expected Results:  
opens to Google browser on Firefox start page.

Comment 1

[Tim (fmdeveloper)]

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

What extensions/add-ons do you have installed? (You can copy from about:support)

Comment 2

[Kevin]

(In reply to comment #1)
> Does the issue still occur if you start Firefox in Safe Mode?
> http://support.mozilla.com/en-US/kb/Safe+Mode
> 
> How about with a new, empty profile?
> http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile
> 
> What extensions/add-ons do you have installed? (You can copy from
> about:support)

I disabled the Microsoft.net framework assistant 0.0.0 and the problem stopped occurring.

Comment 3

[Kevin]

The other as-ons, I have are ancestry.com image viewer 1.0.0.1; browsing protection 1.10, Personas 1.6.2, Wot 2011323 and Yahoo Mail watcher 1.34