652324 - Opening the sample Songs link at the foot of this page..<http://www.sonycreativesoftware.com/drfink> ....gives a pop up with a choice of player .. once the pop up is on screen...Camino crashes immediately.Opening the sample Songs link at the foot of this

Status: RESOLVED INCOMPLETE

(Camino Graveyard :: General, defect)

Description

[Arry]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en; rv:1.9.2.17pre) Gecko/20110320 Camino/2.1a2pre (like Firefox/3.6.17pre)
Build Identifier: Version 2.1a2pre (1.9.2.17pre 20110320001833

Opening the sample Songs link at the foot of this page
<http://www.sonycreativesoftware.com/drfink>
gives a pop up with a choice of player .. once the pop up is on screen .. Camino crashes immediately.

Reproducible: Always

Steps to Reproduce:
1. click on Sample Songs link
2. Wait for pop up 
3.Select media type
Actual Results:  
Camino crashes

Expected Results:  
allowed you to select and open a media type

could be the site is not Mac compatible... but i doubt it.
i use Mac OS X and can use real player and Windows Media Player without problems.

I was downloading important stuff at the time and had to start all over again.
hours lost.

Comment 1

[Chris Lawson (gone)]

Can you attach a crash log, or go to about:crashes and post the ID of the crash report here in this bug?

Comment 2

[Chris Lawson (gone)]

Arry, can you please answer comment 1?

Comment 3

[Arry]

I recently checked this with Firefox and the same thing happens.
So it would seem that its a website problem.
Thanx

Comment 4

[Chris Lawson (gone)]

Can you please answer the question in comment 1, though? Without knowing specifically *what* is crashing, we have no idea how to keep it from happening.

(Regardless of what malformed Web code a browser is fed, it shouldn't crash, ever, so the fact that there's a crash happening here means that there is indeed a bug, probably in Gecko or plug-ins, that needs to be fixed.)

Comment 5

[Arry]

Well i did send in the bug report (the pop up that appears upon crash)
I can do that again, if it helps

Comment 6

[Chris Lawson (gone)]

If you go to about:crashes in the location bar, you'll see a list of crash IDs you've submitted. Please copy and paste the ID associated with this crash here.

Comment 7

[Arry]

Sorry you`ll have to explain further.
Where exactly is the location bar ?
All i see is.."open location" under the file tab
Also if i open the "About Camino" under the Camino tab, the info box does refer to a 'location Bar"
Yet i dunno where it is.
I did reproduce and send in another crash reporter though.

Comment 8

[Chris Lawson (gone)]

It's the text field where you type URLs into the browser.

Comment 9

[Arry]

Sorry you`ll have to explain further.
Where exactly is the location bar ?
All i see is.."open location" under the file tab
Also if i open the "About Camino" under the Camino tab, the info box does refer to a 'location Bar"
Yet i dunno where it is.
I did reproduce and send in another crash reporter though.

Comment 10

[Arry]

Still no help.
Should this be there no matter what page i have open in Camino.
All i get is the relevant icon for whatever page and then the url.
I`ve tried right clicking in the text field, on the icon, on the url.
mezed

Comment 11

[Stephanie Daugherty [:sdaugherty]]

Arry: The about:crashes screen isn't found anywhere on the menu, it's a special internal page for support purposes, you have to get to it by typing in the address in the location bar. I made a screenshot showing where to type here: (http://i53.tinypic.com/24wycnk.png

Once you get to the about:crashes screen, copy and paste the crash IDs (the long codes that look like bp-8d62ff3e-ef8d-44da-9287-ea8fc2090909 on each line) into a comment on this bug. 

We need the crash IDs to be able to find the information that you sent via crash reporter and determine the cause. Once you provide us the crash IDs from your system, we'll be able to look up your crash reports and help you further.

For more information, see http://caminobrowser.org/documentation/bugzilla/#crash

Comment 12

[Stuart Morgan]

Closing due to lack of response. Please re-open if you can provide the requested information.