653440 - Running FireFox with Real Player 14 PlugIn affects external application

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[StefanWoe]

User-Agent:       Mozilla/5.0 (Windows NT 5.2; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0
Build Identifier: Firefox-Version 3.6.16

I am a developer and i got reports from a customer who is able to report the following problem:
If FireFox with the Real Player 14 PlugIn is running, our application refuses to start with the C Run-Time Error R6030 from the Microsoft C Runtime library (http://msdn.microsoft.com/en-us/library/9ecfyw6c%28v=vs.80%29.aspx).

If the plugin is not activated or if FireFox is terminated, the problem does not occur. 

I am sorry, that i can only report this without additional information, The customer is quite reliable and has tracked down and reproduced this issue. Firefox itself does not encounter any problem.


Reproducible: Always

Comment 1

[Matthias Versen [:Matti]]

I don't understand why this should be our problem.
Your application is an external one and is no Firefox extension, right ?

This is either a realplayer plugin issue or more likely a bug in your application.

Comment 2

[StefanWoe]

Yes, this obviously is a bug in the Real Player 14 Plug In. It seems like this Plug in does improper initialization of the MSVC CRTs. If this is not the right place to report Plug In / Extension problems, can you please point me to a place where these should they be posted?

Comment 3

[[not reading bugmail]]

If real player wrote that as an extension thats packaged with the main program, check their website for support.  Else if a developer wrote the addon check Addon website for support, but not bugzilla.

Comment 4

[Matthias Versen [:Matti]]

You have to report bugs in third party to the author of that plugins.
You should get the same problem if you use the same realplayer NPAPI plugin with Safari, Chrome,Opera but probably not IE because IE is using ActiveX plugins.

You can report bugs here that can be fixed in the mozilla source code. You can for example report a bug if you write your own NPAPI plugin and have problems with the api or if you write an extension and found a bug in Gecko.

It's not clear to me if you mean a plugin (npapi plugin like flash, quicktime, realplayer) or an additional installed extension that the realplayer might install in Firefox, additional to the npapi plugin.
Anyway, this report is invalid because it seems that this is a bug in the third-party code (realplayer).