653885 - unable to see video play in the home page.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[aburroughs92]

User-Agent:       Mozilla/5.0 (X11; Linux x86_64; rv:2.0.0) Gecko/20100101 Firefox/4.0
Build Identifier: Mozilla/5.0 (X11; Linux x86_64; rv:2.0.0) Gecko/20100101 Firefox/4.0

not sure if this is a fire fox thing or flash players? 
when trying to play video in the home page i get a jumpy screen and a big white block in the middle of the video.and when mouse goes over the player i lose site of that part the mouse just went over.it turns white.i have no scrips and these i have to unblock to get the video to play .i hope this helps."liverail.com",clipsyndicate.com,and tremormedia.com.p.s. i have a picture if that will help. this is my first time here.p.s.s. i just rememebered when i take the video full screen it works well.

Reproducible: Always

Comment 1

[aburroughs92]

Attachment: this is a screen shot of what the i get when tring to play video.

Comment 2

[Tim (fmdeveloper)]

WFM - Mozilla/5.0 (Windows NT 5.1; rv:6.0a1) Gecko/20110429 Firefox/6.0a1 ID:20110429030623

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 3

[aburroughs92]

sorry not sure if you mean to start my computer in fail safe mode and then try this? but if that is what your asking then yes in this mode it is still doing the same thing.now if your asking if i have fire fox it self in safe mode I’m not sure how to do that. i tried to look for that mode but did not find it.sorry not to tec savy.

Comment 4

[aburroughs92]

sorry about that i was able to start fie fox it's self in safe mode and yes it is still having the same trouble.if not worse. thank you.

Comment 5

[Tim (fmdeveloper)]

What version of flash do you have installed? Visit http://www.adobe.com/software/flash/about/ and there is a box that shows "You have version xxxxx installed"

Comment 6

[aburroughs92]

OK thank you. i have 10.2.159.1. i think that is the newest one. i run open suse Linux and i was in there forum to see if i could find some help there. and some one said that they were using 10.1 version and they had no trouble . but i was not able to install that one to see if that fixed one.i have trouble with  another web page loading  should i do another bug report for that?it's smartwool.com.thanks

Comment 7

[Tim (fmdeveloper)]

> i have trouble with 
> another web page loading  should i do another bug report for that?it's
> smartwool.com.thanks

It is also Flash based so no need for another report.

Comment 8

[aburroughs92]

OK thank you

Comment 9

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue? Have you updated to the latest release of flash? Have you updated your video card drivers? Please post the contents of about:support into an attachment on this bug.

Comment 10

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question

Comment 11

[aburroughs92]

i still have the same bug.I’m not an it guy so i can't fix the problem.i was told to send a bug report so that you all are aware of the problem.and now there is a new problem with ff 5.0 Linux OS version.i go to clear the history and i get an err message that blocks the proses.some thing about ice tee plug-in fail.? i have screen shots if they are needed.flash still sucks bad for Linux...

Comment 12

[u597032]

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