User-Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; Trident/5.0) Build Identifier: cant check build, version 3.6 going 3.6.17 hi i started firefox up and it prompted me to install an update so i clicked to install it. it failed and tried again and failed. it keeps trying and failing so i stopped firefox have given admin and restarted all the normall stuff. still wont install and now when try to run firefox all i get is this installing window then a fail window then install window and i have to end process tree to get it to stop its version 3.6.17 its trying to install Reproducible: Always Steps to Reproduce: 1.open firefox 2.watch it try install hundreds of times 3.end process tree Actual Results: i endup with a program i cant use as it wants to update Expected Results: installed the update and let me get on with using firefox nothing special about my build. I use divx version 1 so i cant use firefox 4 as this doesnt work with the first version of divx.
I hope this is an easy fix as ive noticed firfox starting to have afew bugs and incompatability issues which it has never had before, I realy like mozilla so im hoping these probs will get fixed before i move to another browser
Version: unspecified → 3.6 Branch
Should prob put the error message i get :) when it fails to install this is the message i get: "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." i get this message even if ive just started my laptop and try to install, checked taskmanager aswell theres no firefox process running before i try to update
ok it seems to be working now, i left firefox installed on my laptop downloaded 3.6 again and installed it then restarted and its not asking to update and is working fine.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
Try updating to Firefox 4 as well, may have less issues with updates in the future.
(In reply to comment #4) > Try updating to Firefox 4 as well, may have less issues with updates in the > future. Hey cheers for reply but as stated in special build info: I use divx version 1 so i cant use firefox 4 as this doesnt work with the first version of divx. Cant update Divx as i run a script that doesnt support newer than 1.5
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