Closed
Bug 654409
Opened 14 years ago
Closed 13 years ago
Browser unresponsive/hangs after switching graphics adapter
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: rabijaved, Unassigned)
Details
(Keywords: hang, Whiteboard: [bugday-20110513])
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Issue is faced on machines/notebooks with switchable dual graphics cards.
After switching the graphics adapter the browser screen becomes unresponsive and blank (BLACK) . Browser has to be restarted to continue browsing.
Such errors were not experienced with previous versions of firefox.
Reproducible: Always
Steps to Reproduce:
1.Start Firefox browser
2.Open any random website
3.switch graphics adapter
4.try to continue browsing
Actual Results:
Firefox browser is unresponsive. The browser window turns Black and the browser has to be restated after pressing alt+ f4
Expected Results:
The browser continues to function normally as internet explorer or google chrome browser does.
Error experienced on following hardware:
Switchable Display Adapters :
1) ATI Mobility radeon HD 5650
2) Intel HD
Machine: HP Pavilion DV6
Comment 1•14 years ago
|
||
Do you have the latest drivers for both adapters?
Yes i have the latest drivers, the problem did not occur with the previous version of firefox or with internet explorer. It started after i upgraded to firefox 4
Comment 3•14 years ago
|
||
Does it make any difference if you start Firefox in Safe Mode?
https://support.mozilla.com/en-US/kb/Safe+Mode
Whiteboard: [bugday-20110513]
Comment 4•13 years ago
|
||
Rabi, is the current bug still an issue with recent versions of Firefox / adapter drivers?
Thomas, I have not faced the issue after updating fire-fox to version 7.01 and later versions.
Updated•13 years ago
|
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → WORKSFORME
You need to log in
before you can comment on or make changes to this bug.
Description
•