User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1 Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1 Issue is faced on machines/notebooks with switchable dual graphics cards. After switching the graphics adapter the browser screen becomes unresponsive and blank (BLACK) . Browser has to be restarted to continue browsing. Such errors were not experienced with previous versions of firefox. Reproducible: Always Steps to Reproduce: 1.Start Firefox browser 2.Open any random website 3.switch graphics adapter 4.try to continue browsing Actual Results: Firefox browser is unresponsive. The browser window turns Black and the browser has to be restated after pressing alt+ f4 Expected Results: The browser continues to function normally as internet explorer or google chrome browser does. Error experienced on following hardware: Switchable Display Adapters : 1) ATI Mobility radeon HD 5650 2) Intel HD Machine: HP Pavilion DV6
Do you have the latest drivers for both adapters?
Severity: critical → major
Priority: P1 → --
Version: unspecified → 4.0 Branch
Yes i have the latest drivers, the problem did not occur with the previous version of firefox or with internet explorer. It started after i upgraded to firefox 4
Does it make any difference if you start Firefox in Safe Mode? https://support.mozilla.com/en-US/kb/Safe+Mode
Rabi, is the current bug still an issue with recent versions of Firefox / adapter drivers?
Thomas, I have not faced the issue after updating fire-fox to version 7.01 and later versions.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → WORKSFORME
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