> 14:37 <@nagios-phx>  tp-b02-slave01.phx:hplog is CRITICAL: CRITICAL 0006: Internal SAS Enclosure Device Failure (Bay 1, Box 1, Port 1I, Slot 0) > 14:37 <@nagios-phx>  tp-b02-slave01.phx:RAID is CRITICAL: RAID CRITICAL - HP Smart Array Failed: Smart Array P410i in Slot 0 (Embedded) array A (Failed) logicaldrive 1 (279.4 GB, RAID 1, Interim Recovery Mode) > 14:55 <@nagios> tm-bugs01-slave02:RAID is OK: RAID OK: Smart Array E200i in Slot 0 (Embedded) array A logicaldrive 1 (136.7 GB, RAID 1, OK) [Controller Status: OK Cache Status: OK Battery/Capacitor Status: OK] So a disk died, I opened a case to HP about it. My message to HP: Severity: Critical Class: Drive Array Last Update: 05/03/2011 14:28 Initial Update: 05/03/2011 14:28 Count: 1 Description: Internal SAS Enclosure Device Failure (Bay 1, Box 1, Port 1I, Slot 0) Looking at the System Information -> Drives menu, I see "N/A" for Product ID, and "Fault" for Drive Status. I also turned UID State on for easy identification for replacement. The other drive in the host is identified by Product ID "DG0300BAQPQ". The drives were in a RAID array, so the failed drive should be the same.
lmk if/when the new drive arrives if you need hands-on to install it.
You should be able to have a HP tech replace this so you don't have to make the trip.
wfm either way... I generally group up 2-3 things per DC trip anyway. Just lmk.
What's the status on this? 10 days since it was filed? Surely the drive has arrived by now? Ben, can you get HP to get a tech out there to replace this ASAP?
Assignee: server-ops → bkero
I filed a bug about this yesterday, and HP sent a tech out promptly. Phong coordinated his clearance, and I coordinated swapping the drive in the blade. Nagios showed that the disk was rebuilt, and the tech said he would send the failed drive back to HP.
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
Product: mozilla.org → mozilla.org Graveyard
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