655541 - Can't drag and drop to upload picture

Status: RESOLVED INVALID

(Core Graveyard :: Plug-ins, defect)

Description

[onemulligan]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17

I use a iMac and use sellersourcebook for my eBay sales.  I installed version 4 of Firefox and now I can't drag and drop the pictures into their applet.

Reproducible: Always

Steps to Reproduce:
1.I log in to my account

2. I click on Images
3. Then I try to drag image from my desktop but it just pops back onto my desktop

Actual Results:  
Have no result because I can't complete the action.

Expected Results:  
Version 3.6 worked fine.  I need to be able to drag and drop

I assume the Java applet is not working with the new update of firefox

Comment 1

[Kyle Huey (Exited; not receiving bugmail, old account, do not use)]

This seems likely to be a plugin issue ... moving it there to get some eyes on it.

Comment 2

[Vlad [QA]]

Works for me on Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:6.0a1) Gecko/20110508 Firefox/6.0a1

Try to update to the latest version of Firefox 4.0.1:
http://www.mozilla.com/en-US/firefox/new/

Also, could you see if the issue occurs if using Firefox in safe mode:
http://support.mozilla.com/kb/Safe+Mode

How about with a new, empty testing profile? (Don't install any addons into it)
http://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile

Comment 3

[onemulligan]

I'm afraid to put Firefox 5.0 in because if the drag and drop doesn't work it's very difficult to find and install version 3.6 which does work.  Sellersoursebook is supposed to let me know when this issue is fixed.  Other people using a Mac have complained too.

Comment 4

[Vlad [QA]]

Reporter, do you have anything new to add about this issue?

Comment 5

[onemulligan]

I still have not installed the new version of Firefox.  I'm waiting for someone to let me know when the Drag and Drop feature will work.

Comment 6

[Vlad [QA]]

Considering comment5, setting resolution to Resolved Invalid.