Not able to establish connection to Host PC on www.gotomypc.com

RESOLVED WORKSFORME

Status

()

RESOLVED WORKSFORME
8 years ago
8 years ago

People

(Reporter: avsfan96, Unassigned)

Tracking

4.0 Branch
Other
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Build Identifier: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

After upgrade to Firefox 4, am unable to get past first logon which establishes connection to host.  Am still able to do this using Safari, so think issue is with Firefox upgrade.  Did Software Update and it says my software is up to date, thinking it may be a Java upgrade issue.

Reproducible: Always

Steps to Reproduce:
1. Log on to www.gotomypc.com
2. Connect to Host PC
3. black screen appears.  Refresh page and gray box appears but it is plain gray box, not able to enter password into box that usually appears under instructions.

Actual Results:  
Nothing, page with gray box is all I get

Expected Results:  
Password should be allowed to be entered and then my work PC appears to log on.
(Reporter)

Updated

8 years ago
Summary: Not able to establish connection to Host PC → Not able to establish connection to Host PC on www.gotomypc.com
Version: unspecified → 4.0 Branch
(Reporter)

Comment 1

8 years ago
GoToMyPC had an software update and once completed, was able to use on Firefox again.
(Reporter)

Updated

8 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → WORKSFORME
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