'Show More Bookmarks' on the Bookmarks Toolbar leaves screen artifacts after closing




8 years ago
7 years ago


(Reporter: matthew.skirvin, Unassigned)


Windows 7

Firefox Tracking Flags

(Not tracked)




8 years ago
User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

Closing the 'Show More Bookmarks' portion of the Bookmarks Toolbar will leave behind screen artifacts in the area not redrawn by the application window.  These artifacts will persist until moving the application window over the affected area.

Reproducible: Always

Steps to Reproduce:
1.  Open Firefox
2.  With several bookmarks added to the bookmarks toolbar, reduce the application window size enough that 'Show More Bookmarks' context menu appears
3.Open and close the menu

Actual Results:  
The portion of the window that is outside the normal application window remains drawn on the screen

Expected Results:  
Screen is properly redrawn

System Information
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)
           Language: English (Regional Setting: English)
System Manufacturer: Gateway
       System Model: FX6710-01
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz (4 CPUs), ~2.7GHz
             Memory: 6144MB RAM
Available OS Memory: 6142MB RAM
          Page File: 2788MB used, 9493MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode

DxDiag Notes
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

Display Devices
          Card name: ATI Radeon HD 4800 Series         
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI display adapter (0x9442)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_05021002&REV_00
     Display Memory: 3318 MB
   Dedicated Memory: 502 MB
      Shared Memory: 2815 MB
       Current Mode: 1680 x 1050 (32 bit) (59Hz)
       Monitor Name: SyncMaster 205BW/204BW, SyncMaster Magic CX203BW/CX205BW(Digital)
      Monitor Model: SyncMaster
         Monitor Id: SAM021E
        Native Mode: 1680 x 1050(p) (59.954Hz)
        Output Type: DVI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1047 (English)
     Driver Version: 8.782.0.0
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 9/28/2010 18:54:02, 628224 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-D702-11CF-A577-0825BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x9442
          SubSys ID: 0x05021002
        Revision ID: 0x0000
 Driver Strong Name: oem24.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RV7X:8.782.0.0:pci\ven_1002&dev_9442
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
please check if AMD has an updated graphic driver for you video card. if it still happens with the up-to-date driver, try to check if still happens disabling hardware acceleration in Preferences.


8 years ago
Version: unspecified → 4.0 Branch

Comment 2

8 years ago
After updating to the most recent display drivers the issue still occurs.  From what I understand, you cannot disable hardware acceleration in Windows 7.
in Firefox, Options > Advanced > General > Use hardware acceleration when available.

Comment 4

8 years ago
Ok, when disabling hardware acceleration in Firefox, the issue no longer occurs.


8 years ago
Component: Toolbars → Graphics
Product: Firefox → Core
QA Contact: toolbars → thebes
Version: 4.0 Branch → Trunk

Comment 5

7 years ago
Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:7.0a1) Gecko/20110621 Firefox/7.0a1

Considering Comment 4, changing status to Resolved WFM.
Last Resolved: 7 years ago
Resolution: --- → WORKSFORME
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