crash when selecting printing properties ( while printing)

RESOLVED INCOMPLETE

Status

()

--
critical
RESOLVED INCOMPLETE
8 years ago
7 years ago

People

(Reporter: jspringer, Unassigned)

Tracking

({crash, stackwanted})

4.0 Branch
x86
Windows XP
crash, stackwanted
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17

Using Firefox 4 the printing function works OK except when printing properties is selected. A crash results when printing properties is selected

Reproducible: Always

Comment 1

8 years ago
Please post the related Crash IDs from about:crashes.
https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Does the issue still occur if you start Firefox in Safe Mode?
https://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile?
https://support.mozilla.com/en-US/kb/Basic+Troubleshooting#w_8-make-a-new-profile
Keywords: stackwanted
Version: unspecified → 4.0 Branch
Please also provide Informations about the Printer:
Name, Driver Version, attached local/Network etc.

Comment 3

7 years ago
Very similar to bug 657919.

Comment 4

7 years ago
please reopen if you can reproduce with firefox 7 or newer started in Safe Mode
https://support.mozilla.com/en-US/kb/Safe+Mode
Severity: normal → critical
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Keywords: crash
Resolution: --- → INCOMPLETE
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