658033 - New Version Don´t run in Windows 7

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[David]

User-Agent:       Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; BOIE9;ESES)
Build Identifier: Firefox 4

The new version of Firefox on Windows 7, is left wondering, and goes down, indicating that it responds, after a while it becomes available, if you change your page, you click on a link back to pass all the process not responding.
 If the application is closed and reopened, I recognize all the history you had open, but at the back, stay back "no answer"
 

Reproducible: Always

Comment 1

[David]

Attachment: Bug 4.0

Comment 2

[(mostly gone) XtC4UaLL [:xtc4uall]]

Does this only happen when you browse certain Sites or independently?

Is the Issue reproducible in Safe-Mode too?
https://support.mozilla.com/en-US/kb/Safe+Mode

Comment 3

[David]

Attachment: Donn´t run always

Don´t run Always. Always happens does not matter that site, that is, Google, Hotmail, my own page.

Comment 4

[(mostly gone) XtC4UaLL [:xtc4uall]]

(In reply to comment #3)
Okay. So how does it run for you in Safe-Mode then?

Comment 5

[AndreiD[QA]]

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64;
> Trident/5.0; BOIE9;ESES)
> Build Identifier: Firefox 4

What Firefox build did you use when reporting the issue?
Please use the builds available on the official Mozilla website: http://www.mozilla.com/en-US/firefox/new/
And see if the issue still occurs. If yes, please attach a screen video capture of the issue. Thanks

Comment 6

[David]

(In reply to comment #5)
> (In reply to comment #0)
> > User-Agent:       Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64;
> > Trident/5.0; BOIE9;ESES)
> > Build Identifier: Firefox 4
> 
> What Firefox build did you use when reporting the issue?
> Please use the builds available on the official Mozilla website:
> http://www.mozilla.com/en-US/firefox/new/
> And see if the issue still occurs. If yes, please attach a screen video
> capture of the issue. Thanks

The version of Firefox was downloaded from the official Mozilla version 4.0.1 in Spanish on the following page: http://www.mozilla-europe.org/es/

 The screens of the errors have been reported, and attached in previous posts, the problem persists and I see that on the official website is still available the same version, so the problem ersiste can only use the latest version of Internet Explorer.

 And there are people, colleagues, that with this version of Windows Vista does not work correctly.

Comment 7

[David]

(In reply to comment #5)
> (In reply to comment #0)
> > User-Agent:       Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64;
> > Trident/5.0; BOIE9;ESES)
> > Build Identifier: Firefox 4
> 
> What Firefox build did you use when reporting the issue?
> Please use the builds available on the official Mozilla website:
> http://www.mozilla.com/en-US/firefox/new/
> And see if the issue still occurs. If yes, please attach a screen video
> capture of the issue. Thanks

The version of Firefox was downloaded from the official Mozilla version 4.0.1 in Spanish on the following page: http://www.mozilla-europe.org/es/

 The screens of the errors have been reported, and attached in previous posts, the problem persists and I see that on the official website is still available the same version, so the problem ersiste can only use the latest version of Internet Explorer.

 And there are people, colleagues, that with this version of Windows Vista does not work correctly.

Comment 8

[David]

The version of Firefox was downloaded from the official Mozilla version 4.0.1 in Spanish on the following page: http://www.mozilla-europe.org/es/

 The screens of the errors have been reported, and attached in previous posts, the problem persists and I see that on the official website is still available the same version, so the problem ersiste can only use the latest version of Internet Explorer.

 And there are people, colleagues, that with this version of Windows Vista does not work correctly.

Comment 9

[David]

Attachment: Unstable system in Spanish Versión

The system is unstable, in the windows task manager it stays as not responding and I simply open the browser to the page by default, not allow me to enter, change or do anything with the browser.

Comment 10

[jbsthunder]

How do I revert back to version 3. Version 4 sucks big time... locks up, freezes up, can't close tabs, won't allow me to switch tabs, gives "not responding every time I click on anything, slower than the old version.... I just hate this new version 4... absolutly sucks... either I go back to version 3 till 5 comes out or i switch to Chrome...

Comment 11

[jbsthunder]

OH yeah can't tell you what version... just downloaded and set up and can't get anywhere in it... gonna forget it and go to chrome as I like that also... Just firefox is my protest against the Big business idea...

Comment 12

[(mostly gone) XtC4UaLL [:xtc4uall]]

@David: please see Comment 2/Comment 4

Comment 13

[David]

(In reply to comment #12)
> @David: please see Comment 2/Comment 4

Don´t run Always. Always happens does not matter that site, that is, Google, Hotmail, my own page.

How do I enter safe mode? Refers to safe mode Safe?

I guess the same will happen also in safe mode, at least with earlier versions of windows internet was not working so can not verify anything, er which we want to check something else, I should indicate to report it.

Thank you very much

Comment 14

[(mostly gone) XtC4UaLL [:xtc4uall]]

(In reply to comment #13)
> How do I enter safe mode?

Read https://support.mozilla.com/en-US/kb/Safe+Mode. You can change the Language of the Site on the Bottom.

Comment 15

[Wayne Mery (:wsmwk)]

lacks response