658424 - prompted to install Firefox 4.01 but system sticks on "connecting to update server."

Status: RESOLVED DUPLICATE of bug 656141

(Toolkit :: Application Update, defect)

Description

[writersgate48]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.21.1 (KHTML, like Gecko) Version/5.0.5 Safari/533.21.1
Build Identifier: Firefox 4.0

I have been prompted several times to install Firefox 4.01, but every time I attempt to do so the prompt window tells me it is connecting to the update server and never connects.

Reproducible: Always

Steps to Reproduce:
1.Try to enter Firefox browser.
2.Prompt to install 4.01 comes up
3.Keeps cycling to update server but never connects.

Actual Results:  
See above

Expected Results:  
Connection to Firefox 4.01 for install.

Should be installing this "critical update."

Comment 1

[Nick Thomas [:nthomas] (UTC+12)]

Rob, perhaps we can use finalURL in active-update.xml to trace the mirror here (and more generally) to see if we have some issues with them.

Comment 2

[Robert Strong (they/them - no direct email)]

Reporter, please perform the following steps:

Open the Applications folder
control click Firefox. Select Show Package Contents
Open Contents
Open MacOS

Please attach (using the 'Add an attachment' link above) the active-update.xml
and updates.xml files.

Thanks!

Comment 3

[Vlad [QA]]

Marking as a duplicate