659146 - An external program (Spotify) launches Firefox. Firefox hangs (process runs, but no window)

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[cbramdit]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

cf. below

Reproducible: Always

Steps to Reproduce:
1. Install Spotify Open (https://www.spotify.com/get-spotify/go/open)
2. Launch Spotify
3. Close FF. Verify that the process terminates.
4. In Spotify's title bar, you will see a counter of the remaining time you have playing music (less than 10 hours). Click on that line/button. A drop-down list will appear.
5. Click on "Upgrade or learn more". It's supposed to show you the following web page: https://www.spotify.com/<YOUR_COUNTRY>/get-spotify/go/premium/?utm_source=spotify&utm_medium=messagebar&utm_campaign=upgrade_product
6. If FF is your default browser, it will be launched. The process runs, but the browser window does not appear.

Actual Results:  
firefox.exe is started, but the browser window does not appear

Expected Results:  
The browser window is opened. An extra tab is opened, displaying the web page https://www.spotify.com/<YOUR_COUNTRY>/get-spotify/go/premium/?utm_source=spotify&utm_medium=messagebar&utm_campaign=upgrade_product

Comment 3

[Wayne Mery (:wsmwk)]

cbramdit, do you still see this problem?

Comment 4

[cbramdit]

(In reply to Wayne Mery (:wsmwk, NI for questions) from comment #3)
> cbramdit, do you still see this problem?

This is a very old bug. I suggest to close it.

Comment 5

[Phoenix]

Resolved per whiteboard and Comment 4